Field Service Technician

Idahoan Foods, LLC; Moses Lake (WA); On-site; USD 41,328 - 82,656; Full time

Benefits offered by this job

Competitive wages and profit-sharing

Comprehensive benefits package

Career path program

Job summary

A leading agricultural equipment company in Moses Lake is seeking a Field Service Technician to provide expert machinery repair services. The successful candidate will thrive in an independent role and possess deep equipment knowledge and excellent customer service skills. This position offers competitive wages, a benefits package, and career advancement opportunities. Join a supportive team that is committed to innovation in agricultural technology.

Qualifications

• Ability to diagnose and repair equipment accurately and promptly.
• Strong communication skills with customers and management.
• Must be able to work independently and collaboratively.
• Willingness to continue training on evolving technology.

Responsibilities

• Diagnose and repair machinery in the field or customer site.
• Maintain a clean and efficient work environment.
• Follow safety guidelines and procedures.
• Build relationships with customers to ensure satisfaction.

Skills

Equipment knowledge

Strong customer service skills

Troubleshooting skills

Effective communication

Attention to detail

Job description

Moses Lake
12378 N Frontage Rd E
Moses Lake, WA 98837, USA

Be the expert customers rely on, where they need you most. We’re hiring a Field Service Technician who thrive in independent roles and bring deep equipment knowledge and strong customer service skills to every job. At RDO Equipment Co., you’ll get the tools, training and support to succeed in the field. Your ability to build relationships and solve problems on-site are essential in this role. Don’t miss your chance — join the team today!

What’s in it For You:

• $30 – $60 / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO\'s benefits page .
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. in Moses Lake belongs to our Northwest Agriculture division which is made up of 10 stores across Washington and Oregon. The team members in Othello support farmers in this area as they plant, tend and harvest the crops that feed the nation. This is a forward-looking customer base that defaults toward innovation. Interested in helping keep them on the cutting edge of the agriculture industry?

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

• Updated facilities: New building with a remodeled parts warehouse.
• Regular team building: Our Moses Lake team is very supportive and gets together regularly for team-building activities.
• Growing customer base: The agriculture sector in this region is growing, creating growth opportunities for RDO team members in this area.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.