Field Service Technician

SOC LLC; St. Louis (MO); Hybrid; USD 60,000 - 80,000; Full time

Job summary

A leading technical services firm is seeking Field Service Technicians to provide hands-on support for systems products. This role involves troubleshooting, repairing, and upgrading products at customer sites, with responsibilities requiring travel to CONUS and OCONUS locations 50-75% of the time. Candidates must have a high school diploma or GED, 3+ years of relevant experience, and an active DoD security clearance. U.S. Citizenship is mandatory, and technicians can expect rotation periods of up to 6 months in various international locations.

Qualifications

• 3+ years of relevant experience in technical support roles.
• Active DoD security clearance required.
• Ability to travel extensively for field support.

Responsibilities

• Provide hands-on technical support of systems products.
• Perform troubleshooting and repair at customer sites.
• Coordinate and perform product upgrades in the field.

Skills

Intermediate understanding of electrical systems

Intermediate understanding of mechanical systems

Proficient in using laptop computers and mobile devices

Education

High school diploma or GED

Job description

SOC is seeking several Field Service Technicians. The ideal candidates will be responsible for providing hands on technical support of systems products. Field Service Technicians are key players in the pre and postproduction life cycle.

As a Field Service Technician you may do all or some of the following tasks:

• Assembly and support of prototype products
• Real world/real time troubleshooting and repair at various customer sites
• Provide testing support (by helping perform testing, providing technical support, and/or correcting deficiencies as required)
• Provide technical support during training events
• Coordinate and perform product upgrades in the field
• This position is based out of Bridgeton, MO but the selected candidates must be able and willing to travel/deploy to CONUS and OCONUS customer locations 50-75% of the time.

Qualification:

• High school diploma or GED with 3+ years of relevant experience
• Active DoD security clearance Required!
• Must have an intermediate understanding of one or multiple technical competencies (electrical, mechanical, hydraulics, pneumatics, etc.)
• Proficient in the use of a laptop computers, mobile devices, and related software
• Must be able and willing to travel to CONUS (Contiguous United States) locations to perform repairs, upgrades, provide fielding support, and other assignments as required. Technicians can expect to be away from their home of record (St. Louis, MO & surrounding area) 50-75% of the year on average
• Must be able and willing to travel to OCONUS (Outside the Contiguous United States) locations to provide field support. Locations are generally on the European & Asian continents; however, travel to Africa and Australia may be required for future programs. Rotation periods are generally 4 to 6 months at a time
• Must have or be eligible to obtain U.S. passport

U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment.

SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.