Field Service Technician

Flow Control Group; Springfield (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

401(k) matching

Paid time off

Job summary

Flow Control Group is seeking a Service Technician to repair and maintain rotating equipment at our West Springfield facility or at customer sites. The role emphasizes safety, precise measurements, and thorough documentation of work performed.

Candidates should be able to lift up to 50 pounds, operate a forklift, and travel locally with occasional overnight trips. Strong mechanical skills and customer-service orientation are essential for success in this hands-on position.

Qualifications

• Proficient in operating a forklift and handling heavy equipment safely.
• Strong mechanical aptitude with ability to troubleshoot rotating equipment.
• Excellent customer service mindset and professional communication.

Responsibilities

• Repair and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps.
• Work may be performed at our West Springfield, MA facility or at a customer's site.
• Maintain a safe, clean work area and complete required paperwork.
• Assist with pump removal/installation, shaft alignment, vibration analysis, lubrication, and related tasks.
• Ensure OSHA compliance and document inspection reports.

Skills

Forklift operation

Mechanical skills

Customer service

Communication skills

Organizational skills

Physical ability

Local travel

Job description

About Us

Corrosion Products & Equipment is a trusted provider of corrosion-resistant fluid handling solutions, serving customers across a wide range of industrial markets. We specialize in pumps, tanks, piping systems, valves, and engineered equipment designed to perform in harsh chemical and demanding process environments. With strong technical expertise and a commitment to customer service, we deliver reliable solutions that help customers operate safely, efficiently, and with confidence.

Visit our website: corrosion-products.com

Responsibilities & Qualifications

Responsibilities

• The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps.
• The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer’s facility.
• The Technician must maintain a safe a clean work area.
• Completes initial inspection and required paperwork for all items to be repaired or serviced Disassembles equipment while marking items and documenting current condition Sand blasts and paints items as required.
• Helps identify items needed for repair Measure all required parts for inspection reports Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements. Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved.
• Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others.
• Maintains and completes required paperwork and time sheet.
• Ensures compliance with OSHA regulations.
• Cleans up shop and performs other duties as assigned

Qualifications

• Ability to operate a forklift. Strong mechanical and problem-solving skills.
• Customer service and consultative skills. Strong work ethic with ability to work under minimal supervision.
• Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management.
• Organizational skills and attention to detail Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus.
• This role requires the ability to lift up to 50 pounds unassisted.
• Travel: Travel will be local.
• There may be times where overnight travel is required but that will be an exception.
• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Why Build a Career with Us?

Everyone’s an Owner of the Company

Because every team member contributes to Flow Control Group’s success, employees share in that success through a broad-based ownership program available across our portfolio companies.

Competitive Benefits

• Enjoy a comprehensive benefits package that includes Medical, Dental, and Vision coverage, competitive 401(k) matching, paid time off, holidays, parental leave, wellness resources, and employee referral programs.

The Climb Financial Program

• Your financial wellbeing matters. Through Flow Control Group’s Climb Financial Program, employees have access to tools and resources designed to support both immediate needs and long-term goals. Programs may include emergency assistance funds, earned wage access, financial coaching, low-cost loan options, retirement planning resources, and opportunities to build long-term wealth through employee ownership.

Training & Development

• FCG University is available to all employees, offering access to more than 80,000 learning courses to help you build new skills and advance your career.

Career Growth Opportunities

• With a growing network of brands across North America, Flow Control Group provides opportunities for advancement, cross-functional experience, mentorship, and professional development in a supportive environment where your contributions make an impact.

Equal Opportunity Employer

Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.