Field Service Technician

Performance Foodservice; Saugus (MA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Performance Foodservice is seeking an equipment service technician responsible for installing and servicing equipment at customer sites, including dishwashers and beverage machines. Respond to service calls within 2 hours and be on-call 24/7 within your territory.

Maintain vans and inventories, install/remove equipment, and perform preventive maintenance. Eligible candidates have a high school diploma or equivalent, 6 months to 1 year in equipment sales/maintenance, and a valid in-state driver's

Qualifications

• High School Diploma or GED or equivalent experience.
• 6 months to 1 year equipment sales or maintenance experience.
• Valid driver's license (in-state).

Responsibilities

• Respond to service calls within 2 hours; on-call 24 hours per day within own territory (including holidays; rotating).
• Maintains vehicle parts inventory; orders/picks up parts for service calls as needed.
• Annual inventory of shop, truck, parts and equipment; monthly inventories of equipment.
• Maintains service vans; reports repairs to Fleet Manager.
• Installs and/or removes equipment at customer sites (dishwashers, chemical dispensing equipment,咖啡、热巧克力和果汁机).
• Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
• Performs record-keeping, including service reports and equipment transfer sheets.
• Bills customers based on mark-ups and taxes; maintains catalogs and price lists; generates and responds to sales leads.
• Performs other duties as assigned; complies with all policies and standards.

Education

High School Diploma/GED or Equivalent Experience

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Position Summary:

Responsible for installing and servicing equipment (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate and juice machines), primarily located at customer sites. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Position Responsibilities:

• Responds to customer calls for service within 2 hours; on-call 24 hours per day within own individual territories (including holidays); on-call on a rotating basis.
• Maintains vehicle parts inventory. Orders and picks up parts for service calls, as necessary. Performs annual inventory of shop, truck, parts, and equipment, and monthly inventories of equipment.
• Maintains service vans, (e.g., tire pressure, fluids, washing/cleaning exterior and interior, etc.); reports any problems requiring vehicle repairs to Fleet Manager.
• Installs and/or removes equipment, as required (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate, and juice machines.)
• Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
• Performs record-keeping, including service reports and equipment transfer sheets.
• Bills customers, as required, based on mark‑ups and taxes; maintains catalogs and price lists; generates and responds to sales leads.
• Performs other duties as assigned
• Complies with all policies and standards

Required Qualifications:

• High School Diploma/GED or

Equivalent Experience

• 6 Months - 1 Year Equipment sales and/or maintenance
• Valid Driver License, Valid and in State

Compensation:

Hourly rate of $25 to $35 per hour based on experience