Field Service Technician

Core-Mark; Massachusetts; On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

Core-Mark seeks an Equipment Service Technician to install and service commercial equipment at customer sites. You will respond to service calls, perform preventive maintenance, and ensure vehicle readiness.

You will manage parts and paperwork while supporting the distribution network with reliable field support. Ideal candidates bring 6 months to 1 year in equipment maintenance, a valid driver’s license, and a commitment to safety and quality service.

Qualifications

• High School Diploma or GED required.
• 6 months to 1 year in equipment sales or maintenance.
• Valid driver's license required in state of residence.

Responsibilities

• Respond to service calls within 2 hours and be on-call 24/7 in assigned territories.
• Maintain vehicle parts inventory and order/collect parts for service calls.
• Maintain service vans (tire pressure, fluids, exterior/interior) and report repairs.
• Install and/or remove equipment at customer sites as required.
• Evaluate and recondition returned equipment and perform routine preventive maintenance.
• Keep records including service reports and equipment transfer sheets.
• Bill customers as required based on mark-ups and taxes; manage catalogs and price lists; respond to sales leads.
• Perform other duties as assigned.
• Comply with all policies and standards.

Skills

Equipment maintenance

Valid driver's license

Education

High School Diploma/GED

Job description

Company Description

Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.

Job Description

We Deliver the Goods:

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America's food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Responsible for installing and servicing equipment (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate and juice machines), primarily located at customer sites. Functions as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

Position Responsibilities

• Responds to customer calls for service within 2 hours; on-call 24 hours per day within own individual territories (including holidays); on-call on a rotating basis.
• Maintains vehicle parts inventory. Orders and picks up parts for service calls, as necessary. Performs annual inventory of shop, truck, parts, and equipment, and monthly inventories of equipment.
• Maintains service vans, (e.g., tire pressure, fluids, washing/cleaning exterior and interior, etc.); reports any problems requiring vehicle repairs to Fleet Manager.
• Installs and/or removes equipment, as required (e.g., dishwashers, chemical dispensing equipment, and coffee, hot chocolate, and juice machines.)
• Evaluates and reconditions returned equipment; performs routine preventive maintenance for customers.
• Performs record-keeping, including service reports and equipment transfer sheets.
• Bills customers, as required, based on mark-ups and taxes; maintains catalogs and price lists; generates and responds to sales leads.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

Qualifications

• High School Diploma/GED or Equivalent Experience
• 6 Months - 1 Year Equipment sales and/or maintenance
• Valid Driver License, Valid and in State

Preferred qualifications

• 1 - 3 Years Equipment sales and/or maintenance within foodservice industry

EEO Statement

Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.