Technician, Appliance

Performance Foodservice; Decorah (IA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Day 1 health benefits

Employee stock purchase plan

401k employer matching

Education assistance

Paid time off

Job summary

Performance Foodservice is seeking a field service professional to manage accounts across a geographic area, ensuring the proper functioning of commercial equipment and providing hands-on training and support.

You will install and test equipment, advise customers and sales teams on best solutions, and travel to sites to resolve issues, while maintaining professional, courteous communication with all stakeholders.

Qualifications

• High School Diploma or Equivalent is required.
• 6-12 months equipment sales and/or maintenance experience is required.

Responsibilities

• Manage accounts in a geographical area and provide assistance and training to such accounts.
• Maintain proper functioning of various commercial equipment.
• Install and test various equipment.
• Assist customers and sales people to determine best equipment or products for application.
• Provide face-to-face customer service in various situations.
• Drive to customer sites to assist in correcting problems.
• Prepare schedules for service or installation.
• Performs other related duties as assigned.

Skills

Customer service

Education

High School Diploma or Equivalent

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Job Description

Position Details

• Monday - Friday hours
• Company van provided
• On call pay

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary

Responsible for managing accounts in geographical area providing assistance and training to such accounts by maintaining proper functioning of various commercial equipment. Installs and tests various equipment. Assists customers and sales people to determine best equipment or products for application. Communicates and interacts with customers, vendors and company personnel in a professional and courteous manner while providing accurate and timely information. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Position Responsibilities

• Manage accounts in geographical area and provide assistance and training to such accounts.
• Maintain proper functioning of various commercial equipment.
• Install and test various equipment.
• Assist customers and sales people determine best equipment or products for application.
• Provide face-to-face customer service in various situations.
• Drive to customer sites to assist in correcting problems.
• Prepare schedules for service or installation.
• Performs other related duties as assigned.

Required Qualifications

• High School Diploma or Equivalent
• 6 - 12 months equipment sales and / or maintenance

Compensation

$25 per hour or based on experience