Field Service Technician

Fives DyAG Corp.; Saginaw (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Holidays

Personal time off

401K

Job summary

Fives DyAG Corp in Saginaw, MI is seeking a Field Service Technician to diagnose and repair complex machinery at customer sites. The role emphasizes electro-mechanical troubleshooting, installation, and hands-on training for operators.

You will travel up to 75% across North America, start up and commission new machines, read schematics, and document service reports. A strong customer focus, teamwork, and self-motivation are required.

Qualifications

• Strong mechanical/electrical troubleshooting skills.
• Able to read mechanical, electrical, hydraulic and pneumatic schematics.
• Start up and commission new machines and perform test runs.
• Willing to travel up to 75% across North America.
• Excellent communication and customer-facing skills.
• Valid passport and driver's license.

Responsibilities

• Perform routine and emergency service on machines.
• Install machinery and train customers.
• Advanced troubleshooting and redesign of components when needed.
• Some machine assembly work.
• Complete service and expense reports.

Skills

Mechanical experience

Electrical troubleshooting

PLC & ladder logic

Reading schematics

Travel readiness

Customer communication

Education

Associate's degree or trade certificate

Tools

PLC programming

Machine startup/commissioning

Job description

Fives DyAG Corp is seeking a Field Service Technician in the Saginaw, MI area.

We are looking for strong machine based knowledge and electro-mechanical troubleshooting skills. The right candidate will have a positive attitude and be able to present themselves in a professional manner, communicating confidently with customers and be a team player who works well with other employees. We need an individual who is self-motivated, organized and good at managing their time well. The position will primarily involve routine and emergency service, advanced troubleshooting, installation of machinery, and training of customers as well as some machine assembly work.

Requirements

• Up to 75% potential travel throughout North America and on rare occasions internationally. Most trips are 3-5 days in length.


• Ability to communicate effectively with customers and co-workers


• Committed to quality work and detail-oriented excellence


• Strong decision making skills


• Prior millwright experience


• Able to start up and commission new machines and doing test runs with the customer


• A proven history of strong mechanical experience


• Ability to complete service and expense reports and manage administrative tasks


• Have the initiative and drive to grow within the company


• Capable of contributing new ideas, designs and methods


• Ability to read mechanical, electrical, hydraulic and pneumatic schematics


• PLC, machine control, and ladder logic experience is ideal


• Communication savy -computer, phone, and internet


• Able to perform engineering level analysis and employ advance troubleshooting techniques including redesign of machine components and programming changes.


• Valid Passport


• Valid driving license


• Associate's Degree or Trade School Certificate is preferred


• In addition to technical skills, you must be able to maintain a customer centric mindset and demonstrate a high level of motivation to sustain our status as an industry leader.

Benefits

Hired employees will receive great benefits along with an extremely competitive compensation package. Benefits include Health, Dental, Vision, Life, Disability, Holidays, Personal Time Off and 401K and more.

About Fives Group

Fives Group, headquartered in Paris, France, is an industrial engineering group founded in 1812 that designs and supplies machines, process equipment and production lines for the world's largest industrial groups including the aluminum, steel, tube and pipe, glass, automotive, aerospace, logistics, cement and energy sectors. In 2018, Fives achieved sales of $2 billion with a team of close to 8,500 employees and a network of over 100 operational units in over 25 countries.