Field Service Technician

Culligan by WaterCo; Sacramento (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Medical

Vision

Paid parental leave

401K with company match

Discounts

Company-provided training

Job summary

Culligan by WaterCo in Sacramento, CA is seeking a dependable field service technician with a mechanical aptitude and strong customer focus. You will diagnose, install or service residential and commercial water treatment equipment, and communicate clearly with customers about status and solutions.

Travel to area Culligan branches as needed, with valid driver’s license and a willingness to learn. The role requires lifting up to 100 pounds and familiarity with DOT guidelines; excellent

Qualifications

• MUST have mechanical aptitude and willingness to learn.
• Excellent interpersonal communication and customer-service orientation.
• Physical ability to lift up to 100 pounds and drive/visit multiple sites.

Responsibilities

• Safe operation of a company vehicle and compliance with DOT laws.
• Diagnose, install or remove water treatment equipment; identify malfunctions and resolve issues.
• Provide status updates and solutions to customers; collect payments upon service completion.

Skills

Mechanical aptitude

Customer-focused

Interpersonal communication

Willing to learn

Education

High school diploma or equivalent

Job description

Are you dependable, organized and like working with people? Are you looking to work for a company that is strong, profitable, and well-positioned in the market? Culligan is expanding and seeking individuals experienced in customer-focused positions to act as field service technicians. Must have a mechanical aptitude and must be willing to learn. Culligan offers competitive wages plus a commission plan, and a generous benefits package.

• Employees of Culligan receive a competitive benefits package and exclusive privileges
• Medical
• Vision
• Paid parental leave
• 401K with company match
• Outstanding Company purchase discounts
• Company provided training

Principal Duties and Responsibilities include but are not limited to:

• Safe operation of a Company vehicle in compliance with all state and federal DOT laws.
• Follow established safety procedures.
• Perform complete equipment diagnostics, installation or removal on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Represent Culligan thought direct interaction with customers.Communicate the status of equipment with customers and provide solutions.
• Collect payments upon completion of services.Assist with collection of past due receivables.

Where you will work:

• This position will be based in the Sacramento, CA office with occasional travel to area Culligan branches on an as needed basis
• Appropriate, valid driver’s license
• High school diploma or equivalent
• Knowledge of the city area where you would be working
• Must be available to work Tuesday through Saturday
• Must have excellent interpersonal and communication skills (verbal/written)
• Please note that employees who are offered a position are subject to a DOT physical (at time of hire and every two years after), a drug screen and a background check in accordance with state and Federal laws
• Minimum one year of plumbing experience is required

Essential Functions:

• Qualified candidates must have the ability to lift up to 100 pounds
• Drive for extended periods (2-3 hours)
• Kneel/bend for extended periods of time

Equal Opportunity Statement:

Decisions and criteria governing the employment relationship with all employees at Culligan by WaterCo are made in a non-discriminatory manner, without regard to race, color, creed, religion, national origin, sex, marital status, pregnancy, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other factor determined to be unlawful by federal, state or local statutes.

Culliganby WaterCois an Equal Opportunity Employer.

Culligan has over 85 years of experience in the design and distribution of water treatment systems for residential, commercial and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.

Qualifications

Experience

Required

1 year: Plumbing