Field Service Technician

Auxo Medical LLC; Richmond (VA); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) plan

Paid Holidays

Mileage reimbursement

Advanced training

Job summary

Auxo Medical LLC is hiring a Field Service Technician to travel to hospitals and surgical facilities, maintain and troubleshoot a range of medical devices including sterilizers, washers, and ultrasonic equipment. The role emphasizes customer relations and precise calibration.

The ideal candidate will have an electronics/mechanics background, read schematics, and be able to work independently with strong problem‑solving skills. A valid driver’s license and flexible hours are required.

Qualifications

• Associates Degree or technical training in electronics/mechanics or similar.
• High school diploma with 3+ years experience in field service repair.
• 1+ year in plumbing, electrical, HVAC or industrial maintenance.
• Ability to read schematics and use manuals.

Responsibilities

• Travel to hospital and surgical facilities to maintain, troubleshoot, service and calibrate equipment.
• Provide installation support for Sterilizers, washers, ultrasonic and related equipment.
• Build positive relationships with customers and represent Auxo Medical professionally.

Skills

Technical skills

Problem solving

Verbal & written communication

Reading schematics

Customer relations

Time management

Independence

Education

Associates Degree in electronics/mechanics or related field

High school diploma + 3 years experience

Technical training certification (mechanical/electrical/industrial)

Tools

Microsoft Office

Salesforce

Tablet/PC proficiency

Job description

Field Service Technician Opportunity

At Auxo Medical, our team members have an immediate and long-term positive impact on our customers, our organization and our community. As a leading supplier of capital medical equipment and services, we are committed to providing innovative solutions that foster safer and cleaner environments throughout the healthcare spectrum.

Overview

We are a vibrant and growing company and are currently looking for an experienced Field Service Technician. If you're mechanically inclined, enjoy working on state-of-the-art machinery, like the challenge of understanding how things work and troubleshooting issues when they don't, then we'd like to talk to you!

As someone who works equally well in both a team setting and independently, you'll be making a difference every day by solving complex problems in a fast-paced environment while making lasting positive relationships across the customer organization.

What We Offer You

This is a great opportunity to join a well-established and rapidly expanding, company! We provide a solid, stable and enjoyable workplace, where no two days are ever the same. We believe in providing our team members with a professional setting that sustains long-term career growth. And we back it up with one of the most comprehensive benefits packages in the industry, including:

• Competitive pay with merit increases
• Uniform shirts provided
• Mileage reimbursement
• Medical, Dental and Vision Insurance
• Paid holidays including Birthdays
• 401(k) plan
• Advanced Training
• Paid Time Off (PTO)
• Opportunities for advancement
• Fun, supportive, professional workplace

What We Are Looking For

Our hiring standards, like virtually all other aspects of our company, are industry leading. Simply put, we are looking for the brightest and the best. As an Auxo Medical Field Service Technician, you'll ensure superior customer service at every level. This is a field-based position where you will be traveling to hospital and surgical facilities to maintain, troubleshoot, service and provide calibration and installation support, as needed, across a variety of machinery including sterilizers, washers, ultrasonic and related equipment. While conducting this work, you will be responsible for building positive relationships and enhancing the Auxo brand across the customer base.

Specific skills and experience we require for this position include:

• Associates Degree in electronics, mechanics or similar discipline or technical training certification in mechanical, electrical or industrial maintenance from an accredited vocational school
• High school diploma with 3 years of experience
• 1 year (minimum) experience in plumbing, electrical, HVAC, industrial maintenance or similar field service repair and maintenance. Background in large military/agricultural equipment, appliances, vehicles or automated assembly-line cell maintenance will also be considered
• Strong technical, organizational and problem-solving skills are mandatory
• Excellent verbal and written communication skills
• Ability to read and utilize schematics, diagrams and technical manuals
• Experience using a computer tablet and/or pc
• Understanding of computer programs and applications (ie, Microsoft Office, Salesforce, etc.)
• Superior customer relations skills
• Able to adapt seamlessly to multiple, changing priorities
• Ability to operate in a hospital/ambulatory setting that requires sterile uniform use (provided) while working
• Can work independently as needed
• Willing to work flexible hours when required (outside normal business hours)
• Valid driver's license and dependable personal transportation required

Bonus points if you have:

• Experience maintaining/repairing Steris, Getinge, Belimed or similar medical equipment
• Background in steam fitting
• Commercial plumbing, HVAC or electrical apprenticeship experience

Physical Working Conditions

Position requires lifting up to 75 lbs, bending, squatting, sitting, standing and twisting. Ability to spend extended amounts of time in a vehicle. Trainees will assist experienced technicians at customer sites that include (but are not limited to); hospitals, operating rooms, laboratories, surgery-centers, pharmaceutical production facilities, universities and research centers. Flexible scheduling may be required to accommodate customer needs.

About Auxo Medical

Auxo Medical, LLC, provides medical equipment and services to ambulatory surgical centers, hospitals, laboratories, private physician practices and more. We have the expertise to provide the exact equipment needed to meet virtually every circumstance, the reliability to build trusted, long-lasting partnerships and the responsiveness required in today's fast-paced environment. We invite you to visit our website, www.auxomedical.com, to learn more.