Equipment Service Technician

Scientific Safety Alliance, an Inc. 5000 Company; Austin (TX); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Medical insurance (100% employer-paid)

401(k) with employer match

Paid holidays

Paid time off

Job summary

Scientific Safety Alliance is seeking an Equipment Service Technician in Austin, TX to service critical medical equipment used in hospitals and ambulatory surgery centers. This fully field-based role will troubleshoot, repair, maintain, and install sterilization and infection prevention equipment that providers rely on daily.

You will travel within the Austin area, work Monday–Friday, and handle preventative maintenance, repairs, and upgrades while building strong customer relationships and

Qualifications

• High school diploma or GED required.
• 4+ years of professional work experience, including at least 2 years in a mechanical/technical role.
• Associate degree, technical certifications, OEM training, or military technical experience may substitute for some experience.
• Valid driver's license with acceptable driving record.
• Ability to meet hospital credentialing, background check, and physical assessment requirements.
• Basic computer proficiency (Windows, email, mobile apps, data entry).
• Flexible hours including occasional overtime, early mornings, evenings, or overnight travel.

Responsibilities

• Troubleshoot, diagnose, repair, and maintain sterilization and infection prevention equipment.
• Perform preventive maintenance, warranty repairs, installations, and equipment upgrades.
• Collaborate with Technical Support, Engineering, and Service Management to resolve complex issues.
• Document service work using mobile technology and service management software.
• Build strong customer relationships while delivering exceptional service.
• Travel throughout the assigned territory to support customer needs.

Skills

Mechanical aptitude

Hands-on

Problem solving

Independent worker

Communication skills

Ownership mentality

Education

High school diploma or GED

4+ years mechanical/technical experience

Associate degree/technical certifications substitute

Tools

Windows

Mobile apps

Data entry

Job description

• Comprehensive hands-on training
• Diesel Equipment

Location

Austin, TX

Start Date

Immediate

Schedule

Monday–Friday | Field-Based

Travel

100% Field Travel (Daily)

Territory

Austin and surrounding areas (typically within a 2-hour radius)

Compensation

$65,000–$75,000 Base Salary + Overtime + Bonus Opportunities

Join the SSA Steriquip Team

Are you mechanically inclined and enjoy solving problems with your hands? Do you enjoy working independently while having the support of an experienced team?

SSA Steriquip is seeking an Equipment Service Technician to service critical medical equipment used in hospitals and ambulatory surgery centers. This is a fully field-based role where you'll troubleshoot, repair, maintain, and install sterilization and infection prevention equipment that healthcare providers rely on every day.

No two days are the same, making this an excellent opportunity for mechanics, HVAC technicians, industrial maintenance professionals, electricians, plumbers, diesel technicians, and other skilled tradespeople looking to grow into the medical equipment industry.

This is a safety-sensitive position.

What You'll Service

• Steam Sterilizers
• Washer Disinfectors
• Cart Washers
• Ultrasonic Cleaners
• Steam Generators
• Mechanical, electromechanical, and electronic medical equipment

What You'll Do

• Troubleshoot, diagnose, repair, and maintain sterilization and infection prevention equipment.
• Perform preventive maintenance, warranty repairs, installations, and equipment upgrades.
• Collaborate with Technical Support, Engineering, and Service Management to resolve complex issues.
• Document service work using mobile technology and service management software.
• Build strong customer relationships while delivering exceptional service.
• Identify opportunities to improve the customer experience and support company growth.
• Travel throughout your assigned territory to support customer needs.

Training & Development

We invest heavily in your success.

• Comprehensive hands-on training
• 6–12 month structured ramp-up
• Ride-alongs and shadowing with experienced technicians
• Gradual transition to independent field service
• Ongoing technical and professional development

What We're Looking For

We're looking for someone who is:

• A self-starter with a strong ownership mentality
• Comfortable working independently
• Mechanically inclined and hands-on
• A strong problem solver
• Reliable, organized, and accountable
• Customer-focused with excellent communication skills

Qualifications

Required

• High school diploma or GED
• Four (4)+ years of professional work experience, including at least two (2) years in a mechanical or technical role
• Associate degree, technical certifications, OEM training, or military technical experience may substitute for some experience
• Valid driver's license with an acceptable driving record
• Ability to meet hospital credentialing, background check, and physical assessment requirements
• Basic computer proficiency, including Windows, email, mobile apps, and data entry
• Ability to work flexible hours, including occasional overtime, early mornings, evenings, or overnight travel as business needs require

Ideal Backgrounds

Candidates with experience in the following industries are encouraged to apply:

• HVAC
• Industrial Maintenance
• Manufacturing Maintenance
• Boilers & Steam Systems
• Chillers & Refrigeration
• Automotive Repair
• Diesel Equipment
• Aviation Maintenance
• Plumbing
• Electrical
• Equipment Repair
• Mechanical or Electromechanical Service

Benefits

We offer a comprehensive compensation and benefits package designed to support your career and your future.

• Competitive base salary
• Overtime opportunities
• Performance bonus opportunities
• Partial ownership of SSA
• Company vehicle
• Company phone, laptop, tools, and equipment
• Company-provided uniforms and gear
• Medical insurance (100% employer-paid employee coverage)
• Dental and Vision insurance
• Health Savings Account (HSA) options
• 401(k) with employer match
• Short- and Long-Term Disability coverage
• Generous Paid Time Off
• Paid holidays
• Paid sick leave
• Career advancement opportunities

Why SSA Steriquip?

At SSA Steriquip, you'll build a long-term career servicing mission-critical medical equipment that directly supports patient care. We provide extensive training, modern tools, strong leadership, and the opportunity to grow within a company that values technical expertise, independence, and exceptional customer service.

If you're looking for a career where your mechanical skills make a meaningful impact every day, we'd love to hear from you.