Field Service Technician

Otovo SRL

Raleigh (NC)

On-site

USD 41,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Full benefits

Job summary

Otovo SRL is hiring a Field Service Technician to service and repair residential and commercial solar energy systems, battery storage, and generators. You will work on-site, perform preventive maintenance, diagnose electrical issues, and ensure safety and compliance on every installation.

The role requires hands-on electrical work, strong problem solving, and excellent customer communication while supporting clean energy adoption in local communities, with travel to customer sites as needed.

Qualifications

4+ years of electrical experience.
Ability to read electrical schematics and technical drawings.
Strong understanding of NEC, AHJ, and interconnection requirements.
State-required electrical certification or license (Journeyman, Wireman, or equivalent).

Responsibilities

Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment.
Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments.
Commission new systems and upgrades while ensuring NEC/compliance.
Maintain accurate service records and documentation.
Respond to emergency service calls and warranty repairs as needed.

Skills

Electrical experience

Reading schematics

Diagnostic tools

Safety procedures

Customer service

Willingness to travel

Education

High School Diploma or GED

Tools

Electrical diagnostic equipment

Job description

Position Summary

Otovo is seeking a skilled and dependable Field Service Technician to join our growing renewable energy team. In this role, you’ll service, maintain, troubleshoot, and repair residential and commercial solar energy systems, battery storage solutions, and generators.

This position is ideal for an experienced electrical professional who enjoys hands‑on technical work, solving complex problems, and delivering exceptional customer service while supporting the transition to clean energy.

Key Responsibilities

Diagnose, troubleshoot, and repair solar panels, inverters, batteries, generators, and related equipment
Perform preventive maintenance including panel cleaning, wiring inspections, inverter testing, and battery health assessments
Commission new systems and upgrades while ensuring compliance with NEC, AHJ, and utility requirements
Utilize diagnostic tools such as multimeters, clamp meters, and thermal imaging equipment
Maintain accurate service records, inspection reports, and photo documentation
Follow all safety procedures including PPE usage, lockout/tagout processes, and fall protection requirements
Respond to emergency service calls and warranty‑related repairs as needed
Communicate effectively with homeowners and customers regarding system status and repair recommendations
Represent Otovo professionally at customer sites

Qualifications

High School Diploma or GED
4+ years of electrical experience
Valid driver’s license with a clean driving record
Strong understanding of NEC, AHJ, and utility interconnection requirements
Ability to read electrical schematics and technical drawings
Experience using electrical diagnostic equipment
Ability to lift up to 50 pounds
Ability to climb ladders and work on rooftops
Comfortable working outdoors in varying weather conditions
Strong communication and customer service skills
Willingness to travel locally and work overtime as needed
State-required electrical certification or license (Journeyman, Wireman, or equivalent)