Field Service Technician

Crawford Thomas Recruiting; Portland (OR); On-site; USD 57,308,000 - 77,366,000; Full time

Benefits offered by this job

Company vehicle

Insurance

401(k) Match

Annual bonus

Medical insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

Parental leave

Life insurance

Disability

Professional development

Job summary

Crawford Thomas Recruiting is seeking a Field Service Technician to service high-speed cash-handling and paper-processing equipment in the Portland, Oregon area.

This field-based, full-time role requires travel from home to customer sites, a valid driver's license, and the ability to troubleshoot electro-mechanical systems with minimal supervision.

You will install, repair, upgrade hardware and software, read schematics, maintain parts and documentation, and uphold safety and quality standards.

Qualifications

• Hands-on electro-mechanical troubleshooting and repair.
• Ability to read electrical schematics and mechanical drawings.
• Valid driver's license and clean driving record.
• Strong customer service and communication skills.
• Ability to lift up to 50 pounds.

Responsibilities

• Travel to customer locations using a company-provided vehicle.
• Diagnose and repair electro-mechanical equipment and system issues.
• Troubleshoot problems involving mechanical components, electronics, PCBs, AC/DC power, and digital/analog circuitry.
• Install new equipment and complete hardware and software upgrades.
• Read and interpret electrical schematics, logic diagrams, and mechanical drawings.
• Keep customers informed throughout service and repair work.
• Manage assigned tools, replacement parts, and service inventory.
• Complete service documentation and required system updates.
• Stay current on equipment changes, upgrades, and technical procedures.
• Follow company safety and Environmental Health & Safety requirements.

Skills

Electro-mechanical troubleshooting

Mechanical problem-solving

Electrical problem-solving

Reading schematics

Basic computer skills

Customer service

Independent field work

Lifting up to 50 pounds

Tools

Microsoft Office

Job description

FIELD SERVICE TECHNICIAN

Location: Portland, OR & Surrounding Area

Pay: $20.00-$27.00/hour

Work Arrangement: Field-Based | Travel from Home to Customer Locations

Vehicle: Company Vehicle Provided

Schedule: Full-Time | Rotating On-Call, Weekend & Holiday Coverage

Benefits: Comprehensive Benefits + 401(k) Match + Annual Bonus Opportunities

Position Overview

Our client is seeking a Field Service Technician to troubleshoot, repair, install, and maintain high-speed cash-handling and paper-processing equipment throughout the Portland area.

This is a hands-on electro-mechanical repair position, not an IT or help desk role. It's a strong fit for someone with experience repairing mechanical and electrical equipment who enjoys troubleshooting, working independently, and interacting directly with customers.

IMPORTANT REQUIREMENT: Candidates must have a valid driver's license and clean driving record to be considered.

What You'll Do

• Travel to customer locations using a company-provided vehicle.
• Diagnose and repair electro-mechanical equipment and system issues.
• Troubleshoot problems involving mechanical components, electronics, PCBs, AC/DC power, and digital/analog circuitry.
• Install new equipment and complete hardware and software upgrades.
• Read and interpret electrical schematics, logic diagrams, and mechanical drawings.
• Keep customers informed throughout service and repair work.
• Manage assigned tools, replacement parts, and service inventory.
• Complete service documentation and required system updates.
• Stay current on equipment changes, upgrades, and technical procedures.
• Follow company safety and Environmental Health & Safety requirements.

What You'll Bring

• Hands-on experience with electro-mechanical troubleshooting and repair.
• Strong mechanical and electrical problem-solving skills.
• Ability to troubleshoot equipment at the PCB or component level.
• Knowledge of AC/DC power distribution and digital/analog circuitry.
• Ability to read electrical schematics and mechanical drawings.
• Basic computer skills, including Microsoft Office, email, and network navigation.
• Strong customer service and communication skills.
• Ability to work independently in a field-service environment.
• Valid driver's license and clean driving record required.
• Ability to lift up to 50 pounds.

Preferred Experience

• 3-5 years of technical field service or equipment repair experience.
• Electro-mechanical, electronics, automation, or electrical training/certification.
• Cash-handling or high-speed paper-processing equipment.
• ATM, copier, check sorter, mail sorter, or currency sorter repair.
• Aviation, medical equipment, vending equipment, military repair, or similar technical experience.

SCHEDULE & TRAVEL

• Field-based position servicing Portland and surrounding areas.
• Company vehicle provided for travel between home and customer locations.
• Rotating on-call coverage, typically once every 3-5 weeks.
• Some evening, weekend, and holiday coverage may be required.
• Occasional overnight or air travel outside the territory may be needed.
• Customer locations may include financial institutions, casinos, retail locations, truck stops, and other commercial sites.

Benefits & Perks

• Company vehicle and insurance.
• 401(k) with company match.
• Company retirement contribution, even if you do not participate in the 401(k).
• Medical, dental, and vision insurance.
• Annual bonus opportunities.
• Paid vacation and sick time.
• 9-11 paid holidays, depending on start date.
• Paid parental leave.
• Company-paid life insurance and AD&D.
• Short-term and long-term disability.
• Education and professional development assistance.
• Employee Assistance Program.
• Flexible Spending and Dependent Care Accounts.
• Internal promotion and career advancement opportunities.

WHY JOIN?

This is a strong opportunity for a hands-on technician who enjoys fixing equipment rather than sitting behind a desk.

You’ll receive a company vehicle, comprehensive benefits, ongoing technical development, and the opportunity to build specialized electro-mechanical repair skills while independently managing a local service territory.