Field Service Technician

Harvard Resource Solutions LLC; Portland (OR); On-site; USD 80,000 - 95,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to provide on-site support in Portland, Oregon. This role involves traveling to customer locations to troubleshoot and resolve technical issues, ensuring the successful installation of systems and adherence to safety standards. Ideal candidates will possess strong communication skills and a solid understanding of machinery and automated systems. This position offers a dynamic work environment where your contributions will significantly impact client satisfaction and operational efficiency. If you're passionate about technology and enjoy hands-on problem-solving, this opportunity is perfect for you.

Benefits

Per diem for food and expenses

Mileage reimbursement

Airfare and hotel covered during travel

Qualifications

• Well-versed in technical aspects of field projects including machinery equipment.
• Extensive knowledge of hardware, software, and machines.

Responsibilities

• Travel to customer sites to address malfunctions or crises.
• Manage field activities and implement engineering designs.

Skills

Technical project management

Communication skills

Troubleshooting skills

Mechanical skills

Time management

Education

Experience with Automated Guided Vehicles

Experience with Autonomous Mobile Robots

Tools

AutoCAD

Microsoft Office Suite

PLC

Job description

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Harvard Resource Solutions LLC provided pay range

This range is provided by Harvard Resource Solutions LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $95,000.00/yr

Direct message the job poster from Harvard Resource Solutions LLC

Harvard Resource Solutions is hiring a Field Service Technician to provide support for a client in Portland, Oregon.

Onsite /Travel to Austria for 3-6 weeks for Training at the beginning- must have a valid passport or be willing to obtain one.

Hours: Monday - Friday 8:30am- 4:30pm

Salary Exempt no paid overtime. When traveling you will receive per diem for food and expenses. If you drive, you will get mileage. Any airfare or Hotel would be covered by the employer.

Requirement of the Field Service Technician:

Key Accountabilities

• Travel to customer’s sites to address malfunction or another crisis as they arise.
• Conduct research on- site.
• Task scheduling at each job site.
• Manage field activities and implement engineering designs and create in-depth technical reports.
• Install new systems and technologies.
• Ensure proper adherence to facility safety requirements.
• Keep track of parts and tools inventory.
• On-time completion of scheduled maintenance tasks.
• Collaborate with other engineers and team members on product installation and commissioning.
• Draft and submit reports.
• Remotely assist customers via smart phone and software

Experience Requirements

• Well-versed in technical aspects of field projects including machinery equipment.
• Previous relevant experience in Automated Guided Vehicles and Autonomous Mobile Robots will be considered in lieu of formal qualifications.
• Willing to travel (Valid passport)
• Proof of employment eligibility Form I-9
• Extensive knowledge of hardware, software, and machines.
• English fluency, excellent communication skills: verbal, written and electronic.
• Intermediate to proficient computer and internet literacy: Basic Networking and database

Other Qualifications

• AutoCAD view and navigation skills required.
• Operating systems, Microsoft Office Suite, Windows, and PLC
• AGV handling and hydraulic equipment experience would be advantageous.
• Integrity
• Reliable and respectable.
• Methodical troubleshooting skills.
• Mechanical skills
• Time management

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Automation Machinery Manufacturing and Robotics Engineering

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