Field Service Technician

NOV; Odessa (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

401(k) plan

Medical plans

MDLIVE virtual visits

Dental care

Life insurance

Paid vacation

Paid holidays

Job summary

NOV is seeking a Field Service Technician to join the Aftermarket Group in Odessa, TX. The role involves troubleshooting and repairing drilling equipment, traveling to customer sites, and training customers on NOV products.

The ideal candidate will have 3–5 years of mechanical experience, the ability to read hydraulic and electrical schematics, and knowledge of pneumatic/hydraulic systems. A valid driver’s license and willingness to work flexible hours are required.

Qualifications

• High school diploma or GED required.
• Microsoft Office knowledge required.
• Ability to read hydraulic schematics and basic electrical drawings.
• 3–5 years mechanical experience required.
• Knowledge of rig floor equipment (Top Drives, Iron Rough Necks) preferred.
• Knowledge of pneumatics and hydraulics required.
• Knowledge of electrical systems is required.

Responsibilities

• Interface with departments to understand NOV products and safe operation.
• Travel to customer sites to inspect, install, test, calibrate, repair and train customers.
• Perform field software and hardware upgrades and train customers on proper operation.
• Submit field service documentation in a timely manner.
• Comply with NOV policies and procedures.
• Provide training to other NOV Field Service Technicians.
• Provide accurate and timely reports on work progress and output.
• Read and interpret electrical schematics.

Skills

Problem solving

Teamwork

Self-directed

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

Multimeters

Oscilloscope

Microsoft Office

Job description

Job Description

The NOV Aftermarket Group is currently recruiting a Field Service Technician to join our team in Odessa TX. This role will troubleshoot and repair drilling equipment in the Odessa area. If you’re a motivated individual and enjoy working in the field, meeting customers, and repairing NOV products, this job is for you! NOV is a unique and special organization because of its outstanding employees, come join the NOV Family!

Responsibilities

• Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.


• Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.


• Perform field upgrades of software and hardware and train customers on how to properly operate the system.


• Communicate field failures and feedback reports to the appropriate departments.


• Complete and submit field service documentation in a timely manner.


• Perform other work-related tasks as assigned.


• Comply with all NOV Company and HSE policies and procedures.

Facility/Group Specific Responsibilities

• Install, commission, troubleshoot, and repair drilling equipment.


• Provide training to other NOV Field Service Technicians.


• Provide accurate and timely reports to appropriate personnel regarding work progress and output.


• Work in repair shop when needed. Ability to pass a drug screen & background check.


• Valid Driver’s license required – as you will be operating a company vehicle.


• Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy.


• Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7.


• Ability to read and interpret electrical schematics required.


• Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required.


• Ability to interact effectively with customer and contractor personnel.


• Attention to detail and a commitment to quality.


• Excellent problem-solving and analytical skills.


• Able to work well in a team environment as well as self-directed when working independently.


• Willingness to comply with all safety regulations and procedures.


• Must be able to work under pressure to achieve deadlines.


• Ability to meet or exceed standards as established by the department.


• Ability to adapt and be cross-trained to learn all job duties.


• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.

Qualifications

• Must possess a high school diploma, GED, or equivalent combination of education and experience.


• Microsoft Office knowledge is required.


• Ability to read and interpret hydraulic schematics and basic electrical drawings required.


• Minimum 3-5 years mechanical experience required.


• Working knowledge of rig floor equipment preferred, including Top Drives and Iron Rough Necks preferred


• Working knowledge of pneumatics and hydraulics required


• Working knowledge of electrical required

Competitive Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.


• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.


• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).


• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).


• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).


• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.


• All regular full-time employees receive up to 11 paid holidays per year.