Field Service Technician - Controls/Offshore Cranes

NOV; Houston (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Competitive medical plans

FREE preventative medical and dental care

FREE Basic Life and AD&D insurance

3 weeks of paid vacation

Up to 11 paid holidays

Job summary

NOV is seeking a Field Service Technician based in Houston, Texas. The role involves traveling to customer sites to inspect, install, commission, and train users on NOV products, ensuring safe and proper operation.

Candidates should have a high school diploma and 5 years of experience in electrical troubleshooting, with knowledge of PLCs and HMI displays. The position offers competitive benefits including a 401(k) retirement plan and comprehensive medical coverage.

Qualifications

• 5 years preferred of Controls/Electrical troubleshooting experience.
• Experience with PLCs and working knowledge of VFDS.
• Experience with Allen Bradley RSLogix500/Studio 5000 and Siemens Step 7/TIA Portal.

Responsibilities

• Travel to customer sites for installation, calibration, and training.
• Complete field service documentation in a timely manner.
• Install, commission, troubleshoot, and repair NOV equipment.

Skills

Controls/Electrical troubleshooting

PLC and PLC control systems

VFDS knowledge

Allen Bradley RSLogix500/Studio 5000

Siemens Step 7/TIA Portal

HMI displays (Emerson/Rockwell/Siemens)

Mechanical/Hyd troubleshooting

Microsoft Office proficiency

Education

High school diploma or GED

Job description

Responsibilities

Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. Perform field upgrades of software and hardware and train customers on how to properly operate the system. Complete and submit field service documentation in a timely manner. Identify those characteristics of the design that are crucial to the safe and proper functioning of the product. Prepare for service jobs including downloading drawings, software, and all procedures required. Utilize safe work habits. Comply with all NOV Company and HSE policies and procedures. Perform all other duties as assigned.

Facility/Group Specific Responsibilities

• Provides start-up service for newly installed equipment and service of existing equipment.
• Communicates directly with Engineering for Technical advice.
• The Field Service Technician must complete all work himself on components such as piping, electrical, hydraulic, brakes, and clutches to eliminate delays and back charges.
• Obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated, and how problems are resolved in a timely manner.
• Install, commission, troubleshoot, and repair NOV Lifting and Handling equipment.

Education & Experience Qualifications

• Must possess a high school diploma, GED, or equivalent combination of education and experience.
• 5 years preferred of Controls/Electrical troubleshooting experience.
• Must have experience with PLCs and PLC control systems and working knowledge of VFDS.
• Experience must include Allen Bradley RSLogix500/Studio 5000 and Siemens Step 7/TIA Portal.
• Must have experience with Emerson/Rockwell/Siemens HMI displays.
• Knowledge of Lifting and Handling equipment/operations strongly desired.
• Mechanical/Hyd troubleshooting a plus.
• Computer experience/proficiency required - Microsoft Office knowledge is required.

Job Requirements

• Ability to pass a drug screen & background check.
• Valid Driver’s license required – as you will be operating a company vehicle.
• Must provide transportation from home to the office. Transportation to customer’s location will be provided.
• Must have or be able to obtain HUET/BOSIET certification.
• Must have or be able to pass UKOOA/OGUK medical exam for offshore work.
• Meet all land and offshore certification requirements.
• Must have or be able to obtain TWIC.
• Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy.
• Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7.
• Ability to read and interpret electrical schematics required.
• Ability to troubleshoot electrical/electronic/control circuits required.
• Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required.
• Ability to interact effectively with customer and contractor personnel.
• Attention to detail and a commitment to quality.
• Excellent problem-solving and analytical skills.
• Able to work well in a team environment as well as self-directed when working independently.
• Willingness to comply with all safety regulations and procedures.
• Must be able to work under pressure to achieve deadlines.
• Ability to meet or exceed standards as established by the department.
• Ability to adapt and be cross-trained to learn all job duties.
• Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.

Competitive Benefits

• 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
• Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information.
• FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
• FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
• FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
• All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
• All regular full-time employees receive up to 11 paid holidays per year.