Field Service Technician

Consolidated-Water-Group,-LL; Ocala (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Paid time off

Life insurance

Job summary

Culligan is seeking field service technicians with strong customer service focus and mechanical aptitude. Training will be provided for the right candidate, and the role involves diagnosing equipment, performing service calls, and driving a company vehicle in accordance with safety rules.

Ideal candidates will be dependable, organized, and possess excellent verbal and written communication skills, with a valid driver’s license. A generous benefits package and commission plan are offered.

Qualifications

• Must have strong mechanical aptitude and be willing to learn on an ongoing basis.
• Must have dependable, organized, and strong interpersonal/communication skills.
• Appropriate, valid driver’s license required.

Responsibilities

• Diagnose and service residential and commercial water treatment equipment.
• Perform complete diagnostics and identify malfunctions to resolve issues.
• Install and remove water treatment equipment and install pipe assemblies, fittings and valves.
• Communicate with customers about status and options; collect payments when services are completed.

Skills

Mechanical aptitude

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Tools

Hand and power tools

Job description

Culligan is currently seeking individuals experienced in customer-focused positions to act as field service technicians. Mechanical or plumbing service experience is helpful, but we will train the right person. Must have a mechanical aptitude and must be willing to learn on an ongoing basis. Must be dependable, organized, and have strong interpersonal and communication skills. Culligan offers competitive wages plus a commission plan and a generous benefits package.

Principal Duties and Responsibilities include but are not limited to:

• Safe operation of a Company vehicle in compliance with all state and federal laws.
• Follow established safety procedures.
• Perform complete diagnostics on residential and commercial water treatment equipment, identify malfunctions, and resolve issues accordingly.
• Identify additional services that may be required and present all options to the consumer.
• Represent Culligan thought direct interaction with customers. Communicate the status of equipment with customers and provide solutions.
• Collect payments upon completion of services. Assist with collection of past due receivables.
• Complete basic installation and removal of water treatment equipment.
• Accurately complete daily paperwork and service orders.
• Install pipe assemblies, fittings, and valves for water treatment equipment using hand or power tools.
• High school diploma or equivalent,
• Knowledge of the city area where you would be working
• Must have excellent interpersonal and communication skills (verbal/written).
• Appropriate, valid driver’s license

Essential Functions:

• Qualified candidates must have the ability to lift up to 80 pounds
• Drive for extended periods (2-3 hours)
• Kneel/bend for extended periods of time

Opportunities associated with position:

The service tech position allows for the ability to work independently and spend most of your time in the field with customers. The commission plan provides the ability to earn additional income. More than 80% of our leadership is promoted from within, creating great opportunities for growth and advancement. We offer full benefits; health, dental, vision, 401k, paid time off, and life insurance.

Culligan has over 80 years of experience in the design and distribution of water treatment systems for residential, commercial, and industrial applications. We received the Good Housekeeping Seal and Consumer Digest “Best Buy” rating, plus the famous iconic “Hey Culligan Man” tagline. Culligan leads the industry in service, support, and product innovation since introducing the first water softener in 1936 with over 800 dealers worldwide and offices in over 90 countries.

Qualifications

Behaviors

Preferred

Functional Expert : Considered a thought leader on a subject

Loyal : Shows firm and constant support to a cause

Team Player : Works well as a member of a group

Motivations

Preferred

Work-Life Balance : Inspired to perform well by having ample time to pursue work and interests outside of work

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Job Security : Inspired to perform well by the knowledge that your job is safe

Education

Required

High School or better.

Licenses & Certifications

Required

Drivers License Non-CDL

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.