field service technician

Stem Xpert; Norcross (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Good mileage reimbursement

Competitive pay

Online Dell certification training

Job summary

A technology solutions firm is seeking a Desktop Support/Field Service Technician based in Norcross, GA. The role involves traveling to client locations for the repair and troubleshooting of computers, desktops, and laptops. Candidates must have A+ Certification and experience with Dell products is advantageous. The position also involves using one's own vehicle and may require extensive driving. Competitive pay and mileage reimbursement are offered.

Qualifications

• A+ Certification is mandatory; training/expired status accepted.
• Experience working on laptops and desktops is essential.
• Good experience on Break/Fix is required.
• Experience with break/fix scenarios is required.

Responsibilities

• Travel to various customer locations for repairs.
• Troubleshoot and repair computers, desktops, laptops, and printers.
• Use personal vehicle for travel and service provision.
• Working primarily with Dell products; prior Dell experience is a plus.
• Work up to 300 miles per week; overtime may be required.

Skills

A+ Certification

Experience with laptops

Break/Fix experience

Break/Fix

Tools

Dell products

Job description

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e‑commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.

Hi , I am Narendra (technical recruiter ) always look for a potential candidates like you

Below is the requirement with our direct client. Let me know if you interested and available for the project.

Job Details

• Title: Desktop Support/Field Service Technician/Computer Driving Technician.
• Location: Norcross, GA (we hire for many locations in US)
• Type of Job: Long term Contract/Contract to permanent

Job Role / Duties

• If a driving job to various location of the customers from the pickup parts location which is the location mentioned in the job.
• Need to visit both business offices and houses to repair/troubleshoot/Break‑fix Computer/Desktops/Laptops/Printers.
• You need to use your own car to travel in the job to provide service to the customers.
• You will be working mostly for Dell products – (So previous experience will be Plus).
• You will be travelling in the radius of 50 to 70 miles from the Pickup parts location.
• Need to be very professional at work in the way of speaking and the attire.
• You have to be ready for an overtime work and extensive driving (300 miles per week)

Required Skills

• A+ Certification is mandatory (Training/expired status is also accepted.)
• Dell or any product manufacture certification is a plus.
• Good experience working on Laptops and desktops is mandatory
• Good experience on Break/Fix is required

Important Points

• Once the job is offered you have to undergo background check process along with the driving record.
• You need to take the Dell certifications training (Online) and complete the certifications.- free
• You have to be ready for contract agreement with the terms and conditions of the company
• Pay will be paid biweekly for the hours approved.
• Mileage will be reimbursed – contact me to speak about it.
• You need to plan for your backup vehicle if your car breaks down.

Pay Details / Other Details

• We have standard pay rate and good mileage reimbursement
• We are looking for commitment technicians who can be an asset to the company
• It takes 48 hours to get a feedback for every job you apply.
• Mention the best time to call you while you are sending your profile.

Thanks & Regards,
Narendra Varma
Technical Recruiter