Field Service Technician

Exyte; Nampa (ID); On-site; USD 60,000 - 85,000; Full time

Job summary

Exyte is seeking a Field Service Technician to install, start up, commission, and service chemical and gas delivery equipment at customer sites globally. This role requires extensive travel and collaboration with customers, engineering, operations, and service teams to ensure performance, safety, and quality.

You will document work, update status with the Service Manager, and support continuous improvement in procedures while maintaining a strong safety culture and professional work environment.

Qualifications

• High school diploma or equivalent is required.
• Ability to travel up to 80% domestically and internationally.
• Reading and following technical drawings, schematics, manuals, and work instructions.
• Proficiency with hand and power tools.
• Strong customer service, communication, and problem-solving skills.

Responsibilities

• Install, start up, and qualify chemical and gas delivery systems at customer sites.
• Follow startup, testing, and commissioning procedures to ensure equipment operates per specifications.
• Troubleshoot mechanical, electrical, and system performance issues and implement corrective actions.
• Document equipment modifications and service activities; provide project updates to the Service Manager.
• Maintain safety, quality, and customer satisfaction; update training materials as needed.

Skills

Travel up to 80%

Field service experience

Mechanical troubleshooting

Electrical troubleshooting

Reading drawings/schematics

Hand and power tools

Customer service

Independent/team player

MS Office (Word/Excel)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Discover your exciting role

The Field Service Technician is responsible for the installation, startup, commissioning, qualification, troubleshooting, and service of chemical and gas delivery equipment at customer sites. This role requires frequent domestic and international travel and works closely with customers, engineering, operations, and service teams to ensure equipment performance, reliability, and customer satisfaction while maintaining the highest standards of safety and quality.

Explore your tasks and responsibilities

• Install, commission, start up, and qualify chemical and gas delivery systems at customer sites.
• Follow established startup, testing, and commissioning procedures to ensure equipment operates according to specifications.
• Troubleshoot mechanical, electrical, and system performance issues and implement corrective actions as needed.
• Work directly with customers and internal support teams to resolve technical issues and ensure customer satisfaction.
• Document equipment modifications, service activities, and project updates, including red-line drawing revisions.
• Provide regular project and status updates to the Service Manager.
• Support continuous improvement initiatives by identifying opportunities to improve equipment performance, reliability, and service procedures.
• Collaborate with Engineering, Operations, Safety, Production, and supplier teams to support project execution and field service activities.
• Maintain and update service documentation, procedures, and training materials as needed.
• Follow all company and customer safety policies, procedures, and site requirements.
• Maintain a clean, safe, and professional work environment.
• Perform other duties as assigned.

Show your expertise

Qualifications/Requirements

• High school diploma or equivalent required.
• Ability to travel up to 80%, including domestic and international travel.
• Experience installing, servicing, commissioning, or troubleshooting chemical, gas delivery, industrial process, or mechanical/electrical equipment preferred.
• Basic mechanical and electrical troubleshooting skills.
• Ability to read and follow technical drawings, schematics, manuals, and work instructions.
• Proficiency with hand and power tools.
• Strong customer service, communication, and problem-solving skills.
• Ability to work independently and as part of a team in field and customer-site environments.
• Basic proficiency with Microsoft Office applications, including Word and Excel.
• Commitment to safety, quality, and customer satisfaction.

Contact:

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Exyte US, Inc. is proud to be an Equal Employment Opportunity employer that is committed to supporting an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex (e.g., pregnancy, childbirth and related medical conditions, sexual orientation, gender identity or expression), national origin, disability status, genetic information, protected veteran status, or any other protected characteristic as outlined by applicable federal, state, or local laws.