Field Service Technician

Veolia NA; Morrisville (NC); Remote; USD 40,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Field Service Technician to join its team. This role involves traveling across the United States to install, maintain, and repair essential water treatment equipment. Candidates will have the opportunity to work with cutting-edge technology while enjoying full benefits, including travel expenses covered. The position requires strong troubleshooting skills and the ability to interact with clients effectively. If you're passionate about environmental solutions and eager to make a difference, this is the perfect opportunity for you!

Benefits

Full Benefits

Travel Expenses Covered

Annual Vacation

Holidays Off

Qualifications

• Proficient in troubleshooting and maintaining water treatment equipment.
• Experience in industrial/commercial maintenance for 2-5 years.
• Knowledge of PLC controlled systems and basic water chemistry.

Responsibilities

• Install, commission, and maintain industrial water treatment equipment.
• Troubleshoot and inspect equipment, ensuring optimal performance.
• Provide on-the-job training to customer personnel.

Skills

Water Treatment Equipment Knowledge

Mechanical Systems

Electrical Troubleshooting

Basic Water Chemistry

Pipe Fitting

Calibration/Maintenance of Instrumentation

Customer Interaction

Troubleshooting RO Systems

MS Office/Google Office Proficiency

Education

High School Diploma or Equivalent

Specialized Technical Training in Industrial Water Systems

Tools

HACH Test Kits

Mobility Tool (Tablet PC)

Job description

Company Description

Veolia Group aims to become the benchmark company for ecological transformation. Present on five continents, the Group designs and deploys useful, practical solutions for the management of water, waste and energy that are contributing to a radical turnaround of the current situation. Through its three complementary activities, Veolia helps to develop access to resources, to preserve available resources and to renew them. In 2022, the Veolia group provided 111 million inhabitants with drinking water and 97 million with sanitation, produced nearly 44 terawatt hours and recovered 61 million tonnes of waste. Veolia Environnement (Paris Euronext: VIE) achieved consolidated revenue of 42.885 billion euros in 2022. www.veolia.com

Job Description

This is a traveling Field Service Technician role. This role will cover most of the United States, and will travel weekly!

All accommodations, travel, food and other expenses are covered by the company, and we offer an outstanding salary, full benefits, and annual vacation and holidays off.

This position involves the installation, commissioning, maintenance, and repair of a variety of industrial and commercial water treatment equipment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Troubleshoot equipment (RO systems, Softeners, media filters) and system controls.
• Inspect and perform maintenance on equipment (pumps, mixers, valves, instrumentation).
• Perform system checks and determine if there are any issues with the data recorded.
• Perform CIP of water treatment equipment (RO, NF and UF).
• Perform basic lab testing using HACH test kits and equipment.
• Work with additional technicians on jobs in the field.
• Interact with customers and provide parts quotes.
• Work with Field Engineers at customer sites.
• Maintain and secure work tools.
• Provide on-the-job training to customer personnel responsible for operating equipment
• Develop and maintain relationships with existing and new clients.
• Comply with all safety and housekeeping regulations while at headquarters or on client sites.
• Complete Field Service Reports using Mobility Tool (Tablet PC) to send out to customers/prospects.
• 20%-50% of the work week will likely involve overnight travel.
• Some weekend work will be necessary.
• Complete and submit all required reports on time and in compliance with Veolia’s expectations.
• Utilize the mobility tool consistently and within compliance to Veolia’s expectations.

SUPERVISORY RESPONSIBILITIES

• None

DECISION MAKING

• Assignments are received in the form of results expected, due dates and general procedures to follow.
• Duties are varied in nature, requiring independent action and judgment involving commonly encountered problems. Unusual cases or questionable matters are referred to the supervisor.

Decisions and actions are limited to how the job is conducted

INNOVATION/PLANNING/BUDGET

Problems encountered by this job are usually well outlined by a standard set of instructions describing the procedures for handling specific problems. Requires the ability to develop creative and/or innovative ideas related to improvements to processes related to a specific job or department.

COMMUNICATION SKILLS/TEAMWORK/PARTICIPATION

• Participates in group meetings or discussions.
• Communicates directly with Project Managers as well as clients in person and via email.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Typical working conditions for this position include manufacturing environments. The job holder could be exposed to burns, chemicals, dangerous machinery, dirt and dust, electrical hazardous, grease and oil, loud noises, vibrations, steam and high levels of moisture, and other hazardous conditions. This position requires the job holder to lift and/or carry up to 75 pounds, climb ladders and enter and work in confined spaces.

Qualifications

• High School diploma or equivalent with additional specialized technical training. Including industrial water systems.
• Must be proficient with MS Office or Google Office Suites
• Familiarity with Google Office Suites is preferred
• Possess basic water processing equipment knowledge
• Basic water chemistry knowledge
• Familiarity with PLC controlled systems
• Calibration/maintenance experience with on-line instrumentation (Sodium Analyzers, TOC Analyzers, pH, Conductivity).
• Candidates must have experience in pipe fitting, electrical troubleshooting, mechanical systems and water system processing equipment.
• Candidates should have 2-5 years’ experience in industrial/commercial maintenance.
• 5-7 years of related work experience recommended.

Additional Information

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.