Field Service Technician

Crown; Madison (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Crown in Madison, WI is seeking a field service technician to troubleshoot, diagnose, and repair Crown lift trucks and other makes. You will perform planned maintenance on customer trucks and manage the service van and inventory, ensuring paperwork is completed after each job.

The role requires a valid driver's license and a commitment to safe operation. High school diploma or equivalent is required, with opportunities to develop mechanical and electrical skills.

Qualifications

• Less than 2 years related experience.
• High school diploma or equivalent.
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Responsibilities

• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Education

Less than 2 years related experience

Job description

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• Troubleshoot, diagnose and repair Crown and all other makes of lift trucks.
• Perform all assigned planned maintenance on customer lift trucks.
• Maintain a service van and its inventory.
• Process paperwork after completion of each job.

Minimum Qualifications

• Less than 2 years related experience
• High school diploma or equivalent
• Valid driver's license, good driving record, and ability to safely operate lift trucks.

Preferred Qualifications

• Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics.
• Good written/verbal communication and customer care skills.
• Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred.
• Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment.
• Industry related training is preferred
• Ability to read and understand service manuals, plan, and follow-through