Field Service Technician

Akhurst Machinery Limited; Anaheim (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Akhurst Machinery Ltd. is seeking a Field Service Technician to install, start up, and service woodworking machinery across the customer territory in Anaheim and beyond.

You will diagnose and repair mechanical, electrical, and control issues, train customers, manage parts, and liaise with manufacturers to resolve issues. A hands-on problem solver who travels frequently and stays current with product lines is essential.

Qualifications

• 3+ years' experience as a machine service technician, ideally with woodworking equipment
• Post-graduate certification from a recognized technical institution
• Strong knowledge of machinery electrics, electronics, PLCs, servo controls, and pneumatics
• Strong mechanical aptitude; CNC, machinist, or fabrication experience an asset
• Comfortable with Microsoft Office and day-to-day computer use
• Strong communication skills and a genuine customer service orientation
• Self-motivated, organized, and comfortable working independently in the field
• Valid driver''s licence and willingness to travel within the territory, including occasional evenings

Responsibilities

• Install, start up, and commission new and used woodworking machinery at Akhurst or customer sites
• Diagnose and repair mechanical, electrical, and control issues efficiently to minimize customer downtime
• Deliver hands‑on customer training on machine operation, applications, maintenance, and safety
• Order and manage parts to keep jobs on schedule
• Complete work orders, time, and expense reports accurately and on time
• Liaise with manufacturers on unresolved service issues and escalating as needed
• Stay current on Akhurst's woodworking machine lines through ongoing training

Skills

Field service experience

Electrical & mechanical

Customer service orientation

Travel readiness

Education

Post-graduate certification

Tools

Microsoft Office

Job description

Field Service Technician – Woodworking Machines

Anaheim, CA | Full-Time, Permanent | Field-Based with Territory Travel

If you're a hands-on problem-solver who takes pride in getting machines running right, we'd like to meet you.

About the Role

As our Field Service Technician, you'll install, start up, and service woodworking machinery for customers across your territory. No two days are quite the same — one day you're commissioning a new machine, the next you're on-site troubleshooting a control system for a customer who needs to get their production line running again. You'll be the technical expert customers rely on, and the resource our team turns to on woodworking machine lines.

What You'll Do

• Install, start up, and commission new and used woodworking machinery at Akhurst or customer sites
• Diagnose and repair mechanical, electrical, and control issues efficiently to minimize customer downtime
• Deliver hands‑on customer training on machine operation, applications, maintenance, and safety
• Order and manage parts to keep jobs on schedule
• Complete work orders, time, and expense reports accurately and on time
• Liaise with manufacturers on unresolved service issues and escalating as needed
• Stay current on Akhurst's woodworking machine lines through ongoing training

What You Bring

• 3+ years' experience as a machine service technician, ideally with woodworking equipment
• Post-graduate certification from a recognized technical institution
• Strong knowledge of machinery electrics, electronics, PLCs, servo controls, and pneumatics
• Strong mechanical aptitude; CNC, machinist, or fabrication experience an asset
• Comfortable with Microsoft Office and day-to-day computer use
• Strong communication skills and a genuine customer service orientation
• Self-motivated, organized, and comfortable working independently in the field
• Valid driver's licence and willingness to travel within the territory, including occasional evenings

Why Akhurst

Akhurst Machinery is a fourth-generation, family-owned Canadian distributor of woodworking, metalworking, and construction machinery, with branches across Canada and the US. We're built on Customer First, Walk the Talk, and Go the Extra Mile — values that shape how we work with customers and each other. If you're looking for a role with real ownership over your territory and work that makes a tangible difference for customers, we'd love to talk.