Field Service Technician

Konica Minolta Business Solutions U.S.A., Inc.; Los Angeles (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive car allowance program

Company provided laptop and phone

Comprehensive benefits package including paid holidays and vacation

Tuition reimbursement programs

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is looking for a Field Service Technician in Los Angeles, California. This role involves performing maintenance and repairs on Konica Minolta products, driving to customer sites, and developing professional relationships.

Join us to gain hands-on experience with advanced technology while benefiting from a $1,500 sign-on bonus, a comprehensive benefits package, and opportunities for career growth in an inclusive workplace.

Qualifications

• 0-2 years of experience with servicing/repairing office equipment or machinery.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products.
• Use and maintain a variety of tools and gauges for repairs.
• Drive to customer sites and track inventory supply.
• Develop professional customer relationships.
• Log service visits and document updates for client accounts.
• Collaborate with the Account Management team.

Skills

Mechanical aptitude

Customer service skills

Technical diagnostics

Troubleshooting techniques

Education

High School Diploma/GED or equivalent experience

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Field Service Technician to demonstrate your mechanical aptitude and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

Join us now and receive a $1,500 sign-on bonus!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer

• Hands on and computer-based training on current and upcoming technology products & services.
• Exposure to IT networks and services with career growth opportunities.
• Competitive car allowance program and paid mileage.
• Company provided laptop and phone.
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation, medical/dental, 401(k), employee assistance and tuition reimbursement programs.

Qualifications

• 0-2 years of experience with servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks a plus.

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer.

Solutions d’affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.