Field Service Technician

MasterTech; Los Angeles (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision from start

Paid time off

401(k) matching

Travel perks

Job summary

MasterTech is seeking Industrial Technicians with strong electrical and mechanical maintenance skills for on-site field service near Los Angeles. Responsibilities include installation, diagnostics and repair of corrugated and related machinery at customer sites.

Travel to various locations is required; you will document issues and recommendations, maintain training, and provide remote support when needed. A focus on safety and customer service is essential to succeed in this role.

Qualifications

• Experience with printing, corrugated, prepress, postpress, flexo presses, folding equipment is highly beneficial.
• Background in industrial manufacturing and/or mechanical maintenance is preferred.
• Knowledge of AC & DC wiring and three-phase systems is valuable.
• Familiarity with SPS programming, automation tech and drive systems.
• Ability to install, diagnose, troubleshoot, program, repair and advise on equipment.
• Maintain up-to-date training and provide remote support when needed.
• Excellent customer service and communication skills; strong problem solving and documentation.

Responsibilities

• On-site installation and support of mechanical and electrical components and systems to ensure proper operation.
• Perform maintenance, diagnostics and repair of machinery at customer locations.
• Document issues, actions, and recommendations in the service reports.
• Travel extensively to various sites, including near airport facilities as required.

Skills

Printing equipment

Industrial maintenance

Electrical systems

SPS programming

Diagnostics & repair

Remote support

Customer service

Tools

Automation systems

Job description

Los Angeles, United States

• Comprehensive benefits including medical, dental, vision available from start
• Paid Time Off, Sick Time and Vacation
• Matching 401(k) etc.
• Company credit card + travel perks/points

Shift

• Day shift, Monday to Friday with ample overtime + occasional on-call.

MasterTech is on the search for Industrial Technicians familiar with repair to Corrugated systems based near an International Airport, requiring extensive travel to customer locations.

Field Service Techs will be responsible for the on-site installation and support of mechanical and electrical components and systems, ensuring the machinery is properly installed and operational.

Detail-oriented FieldService Techs are responsible for the on-site maintenance, diagnostics, and repair of machinery along with reporting issues and completing documentation.

Key Qualifications

• Previous printing, corrugated, prepress, postpress, flexo presses, folding and other printing/boxing equipment is extremely beneficial.
• Experience in industrial, manufacturing, and/or any kind of mechanical maintenance is preferred.
• Experience with electrical systems is a definite asset; AC & DC as well as three-phase wiring.
• Knowledge of SPS Programming, automation technology and drive technologies.
• Ability to conduct installation, diagnostics, troubleshooting, programming, repairs and provide recommendations.
• Maintain up-to-date training while providing remote support.
• Excellent customer service skills and communication.
• Exceptional problem solving, troubleshooting, diagnosis and documentation.