Field Service Technician

MasterTech; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid Time Off

401(k) matching

Company travel perks

Job summary

MasterTech is seeking an Industrial Electrician with corrugated and/or sheetfed experience to service equipment across Massachusetts. Field Service Techs install and support mechanical and electrical components, ensuring proper operation.

You’ll perform on-site maintenance, diagnostics, and repair, with strong emphasis on safety, accuracy, and customer communication. Travel to customer locations is required; the role demands detailed documentation and proactive issue resolution.

Qualifications

• Experience in industrial, manufacturing, and/or mechanical maintenance preferred.
• Previous Corrugated experience in Prepress and/or PostPress machinery.
• Experience with electrical systems, including AC, DC, and three-phase wiring.
• Basic to advanced level experience servicing electrical, hydraulic, pneumatic, and mechanical systems.
• Excellent customer service skills and communication.
• Exceptional problem solving, troubleshooting, diagnosis and documentation.

Responsibilities

• On-site installation and support of mechanical and electrical components and systems.
• Ensure machinery is properly installed and operational.
• On-site maintenance, diagnostics and repair of machinery.
• Report issues and complete documentation.

Skills

Electrical systems

Troubleshooting

Customer service

Communication

Tools

Electrical diagnostics

Job description

Boston, United States

• Comprehensive benefits including medical, dental, vision available from start
• Paid Time Off, Sick Time and Vacation
• Matching 401(k) etc.
• Company credit card + travel perks/points

Shift:

• Day shift, Monday to Friday with ample overtime + occasional on-call.

MasterTech is on the search for Industrial Electrician with Corrugated and/or Sheetfed specific experience onlabel and packaging production equipment based out of Massachusetts, requiring extensive travel to customer locations.

Field Service Techs will be responsible for the on-site installation and support of mechanical and electrical components and systems, ensuring the machinery is properly installed and operational.

Detail-oriented FieldService Techs are responsible for the on-site maintenance, diagnostics, and repair of machinery along with reporting issues and completing documentation.

Key Qualifications:

• Experience in industrial, manufacturing, and/or any kind of mechanical maintenance is preferred.
• Previous Corrugated experience in Prepress and/or PostPress machinery
• Experience with electrical systems is a definite asset; AC & DC as well as three-phase wiring.
• Basic to advanced level experience servicing electrical, hydraulic, pneumatic, and mechanical systems.
• Excellent customer service skills and communication.
• Exceptional problem solving, troubleshooting, diagnosis and documentation.