Field Service Technician

Rehrig Pacific Company; Lawrenceville (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leader in supply chain innovation is seeking a Field Service Technician in Lawrenceville, GA. The role involves installing and maintaining advanced equipment, delivering expert service, and ensuring customer operations run smoothly. Candidates should have a Bachelor’s Degree and 2+ years of relevant experience, along with strong mechanical and communication skills. This position offers a chance to make a real impact in a fast-paced environment.

Qualifications

• 2+ years of field service experience in material handling or industrial systems.
• Ability to work independently and manage multiple projects.
• Willingness to travel up to 50%.

Responsibilities

• Install and configure equipment at customer sites.
• Perform diagnostics, troubleshooting, and repairs.
• Provide customer service during maintenance and warranty visits.

Skills

Electrical and hydraulic schematics

Communication

Problem-solving

Mechanical aptitude

Education

Bachelor’s Degree in Engineering or related field

Job description

Field Service Technician – Atlanta, GA

Join a leader in supply chain innovation! At Rehrig Pacific Company, we’re shaping the future of material handling and smart logistics through technology, data, and exceptional service. We’re looking for a Field Service Technician who’s ready to roll up their sleeves, travel to customer sites, and make a real impact by installing and maintaining cutting‑edge equipment.

What You’ll Do

As a Field Service Technician, you’ll be the face of Rehrig Pacific—installing, maintaining, and supporting our Pallet Management Solutions (Qtek) and Vision Object Recognition (VOR) systems. You’ll ensure our customers’ operations run smoothly by delivering expert service and technical know‑how.

• Install and configure Rehrig Pacific equipment at customer sites.
• Conduct site readiness evaluations and coordinate power/data setup with contractors.
• Perform diagnostics, troubleshooting, and repairs on advanced mechanical and electrical systems.
• Collaborate with engineers and product teams to enhance equipment performance and functionality.
• Provide top-tier customer service during preventive maintenance and warranty support visits.
• Support new product development and field testing of innovative technologies.

What You Bring

• Bachelor’s Degree (or equivalent experience) in Engineering, Mechanics, or a related field.
• 2+ years of field service experience in material handling or industrial systems.
• Proficiency in electrical and hydraulic schematics and strong mechanical aptitude.
• Excellent communication and problem‑solving skills.
• Ability to work independently, manage multiple projects, and thrive in a fast‑paced environment.
• Willingness to travel up to 50% and lift up to 50 lbs.

Why Rehrig Pacific Company?

Rehrig Pacific is a leading manufacturer of integrated sustainable solutions for the supply chain and environmental waste industries with a diverse customer list of industry leaders. We provide end‑to‑end solutions including returnable plastic products, delivery lifts and sleds, technology to track those assets, and a service team to ensure their longevity. Our team is dedicated to the values, mission, and unique culture within our organization that celebrates our people. We believe in fostering an environment where employees can be their authentic selves and know that they are viewed as integral members of the Rehrig Pacific Family.

Rehrig Pacific Company is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.