Field Service Technician

Paragon Pro Rentals Llc; Krugerville (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

HSA

Employee Assistance Program

Job summary

Paragon Pro Rentals is seeking a Field Service Technician in Texas to perform maintenance and repairs on heavy equipment and scissor lifts. You will diagnose mechanical and electrical issues, service units in the shop or at client sites, and travel to customer locations as needed.

The role requires strong troubleshooting, safe work practices, and excellent communication with customers and team members. A high school diploma and a valid driver's license with a clean MVR are required, with at

Qualifications

• High School Diploma or equivalent.
• Minimum 2 years’ experience in construction or equipment rental.
• Two+ years of hands-on equipment/engine diagnostics and troubleshooting.

Responsibilities

• Perform maintenance and repairs on rental and customer heavy equipment with precision.
• Diagnose mechanical and electrical issues on-site or in the shop.
• Travel to customer job sites to provide repair services.
• Interact professionally with customers and all levels of personnel.
• Prioritize workload and maintain safety and customer service standards.

Skills

Troubleshooting

Customer service

Communication

Teamwork

Self-directed

Organization

Problem solving

Travel to sites

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

The Field Service Technician applies mechanical aptitude to perform maintenance and repairs to all heavy equipment rentals and scissor lift equipment in the shop and at customer job sites; applies troubleshooting techniques and determines proper repair procedures; prepares parts requisitions.Essential FunctionsPerform maintenance and repairs on a variety of rental and customer heavy equipment with precision and expertise.Diagnose and repair mechanical and electrical issues on-site or in the shop.Travel to customer jobsites to provide top-notch repair and maintenance services.Must have excellent troubleshooting and analytical skills.Must have intermediate mechanical aptitude.Must be able to perform repairs safely.Must be able to work independently and as part of a team.Must be able to interact professionally with customers and all levels of personnel within the organization.Must be a strong communicator with excellent verbal and written skills.Must be self-directed and well organized with the ability to prioritize workload while providing excellent customer service.Demonstrates ability to learn and apply new knowledge.Proficient in use of technical software, databases and manuals.Must be able to function well in a fast-paced environment.Must be able to work any shift and overtime as needed to meet business and customer demands.Promote positive customer experience.Excellent communication skills.Other job tasks and functions as assigned.High School Diploma or equivalent; experience may be considered in lieu of education.Valid Driver's License with clean Motor Vehicle Record (MVR).Minimum 2 years’ experience within construction or equipment rental industry.Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working with rental equipment.Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.Maintain company and product confidentiality.Strong communication and teamwork skills.Basic understanding of computers and software such as Microsoft Office Suite and other web-based applications.Excellent communication skills.Why Join Paragon Pro Rentals?Competitive Compensation: Salary based on experience, ensuring your skills and expertise are rewarded.Growth Opportunities: Be part of a growing company where your reliability and skills can lead to career advancement.Supportive Environment: Work with a dedicated team that values safety, collaboration, and excellence.Outstanding Benefits: Enjoy a very competitive benefits package designed to support your health, wellness, and future -Medical insuranceDental insuranceVision insuranceShort- or long-term disability insuranceLife insuranceHealth savings accountsEmployee Assistance ProgramAbout the CompanyParagon Pro Rentals is a premier independent equipment rental and sales company dedicated to serving the construction and industrial sectors. We offer an extensive selection of high-quality equipment, including aerial lifts, construction and industrial forklifts, material handling solutions, utility vehicles, earthmoving machinery, generators, and more, ensuring our clients have the reliable tools they need to excel on every project.Paragon Pro Rentals is an Equal Opportunity Employer.