Field Service Technician

World Resource News; Idaho; Hybrid; USD 42,000 - 68,000; Full time

Job summary

Epiroc USA LLC is seeking a Field Service Technician to provide hands-on service support for technical problems, monitoring, testing and demonstrations to maximize customer productivity.

The role requires troubleshooting, repairing and installing parts as needed to keep equipment operating, with a strong sense of urgency while maintaining Epiroc’s quality standards.

Responsibilities

• Troubleshooting, repairing and installing parts to minimize downtime and maintain equipment.
• Demonstrate specialized expertise during service, tests or demos.
• Display urgency while upholding high quality standards.

Job description

At Epiroc USA LLC, our Parts and Services (PSD) Division provides a broad range of services with the aim of maximizing customers’ productivity. We focus on spare parts supply, professional service, support solutions and training.

Field Service Technicians provide thorough service support for technical problems, monitoring, testing, and demonstrations that result in minimizing downtime, reducing costs or promoting our product capabilities in the case of a test or demo. This individual will be responsible for displaying specialized expertise and skill when troubleshooting, repairing and installing parts, as needed to maintain the equipment. It is expected that this work be executed with a sense of urgency, while not compromising Epiroc’s high quality standards.