Field Service Technician

Xylem; Houston (TX); On-site; USD 38,000 - 62,000; Full time

Job summary

Join a forward-thinking company as a Field Service Technician, where you'll engage in hands-on work with innovative water treatment technologies. This role offers the opportunity to install and maintain critical water solutions, ensuring customer satisfaction through high-quality service. Ideal candidates will possess strong mechanical skills and a commitment to safety. With a supportive team environment and opportunities for career advancement, this position is perfect for those passionate about making a difference in water technology. Apply today and be part of a mission-driven organization dedicated to sustainability and excellence.

Benefits

Competitive Pay

Opportunities for Career Advancement

Training Provided

Supportive Team Environment

Qualifications

• Strong mechanical aptitude with hand tools and troubleshooting skills.
• Ability to work in industrial environments and travel frequently.

Responsibilities

• Remove and install 8" RO membranes at customer sites.
• Follow safety procedures and maintain a safe working environment.

Skills

Mechanical Aptitude

Critical Thinking

Customer Service

Basic Troubleshooting

Education

High School Diploma

Tools

Hand Tools

Microsoft Office

Job description

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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary

We're looking for a motivated RO Membrane Change-Out Crew Member / Field Service Technician to do field service activities at customer sites safely and efficiently. This role involves removing and installing 8" reverse osmosis (RO) membranes and providing high-quality service to customers. The ideal candidate has strong critical thinking skills, mechanical aptitude, and the ability to work independently and as part of a team.

Responsibilities

To perform this job successfully, an individual must be able to execute the following tasks:

• Remove the 8" RO membranes from pressure vessels and install new membranes per specifications.
• Inspect and prepare housings for membrane installation, ensuring proper seals, O-rings, and end caps are in place.
• Follow safety procedures, maintain a safe working environment, and promote a safety-conscious culture.
• Travel to multiple customer sites to perform change-outs and service activities, often working with various water treatment technologies.
• Take care of company property, tools, and equipment.
• Demonstrate a high-impact culture through innovation, accountability, and empowerment.
• Function effectively in a team environment but also work independently when required.
  
  

Qualifications

• High school diploma or equivalent.
• Previous experience in industrial maintenance, water treatment, or membrane change-outs is a plus but not required.
• Strong mechanical aptitude with the ability to use hand tools and basic troubleshooting skills.
• Customer service experience and the ability to communicate technical information. Must lift up to 50 lbs, kneel, and work in confined spaces.
• Willingness to travel (20%-80% depending on division & location; overnight stays required).
• Ability to work in industrial environments, including heat, humidity, and noise.
• Clean driving record and ability to obtain a CDL (Class A or B with applicable endorsements preferred).
  
  

Driving & Compliance Requirements

• Must complete Driver Application for Employment.
• Provide a clean Motor Vehicle Report (MVR).
• Must comply with DOT regulations, including obtaining a DOT Medical Card.
• Complete the required forms:
• Driver Disclosure and Release
• Employee Applicant Drug and Alcohol Statement
• FMCSA Certificate of Awareness
• Driver Certificate of Violations
• Driver Statement of On-Duty Hours Road Test
• Copy of Driver’s License and Medical Certificate
  

Preferred Skills & High-Impact Behaviors

• Ability to obtain customer clearances (TWIC, DISA, etc.).
• Technically sound with experience using Microsoft Office and smart devices.
• Demonstrates critical thinking and problem-solving abilities.
• Ability to synthesize technical information and communicate it clearly.
• Strong collaboration and teamwork skills to contribute effectively to team goals.
• Results-driven performance with a commitment to achieving objectives efficiently.
• Dedicated to continuous professional development and staying up-to-date with industry best practices.
  
  

Benefits

• Competitive pay based on experience.
• Opportunities for career advancement in the water treatment industry.
• Training provided for qualified candidates.
• Supportive and safety-focused team environment.
  
  

If you are ready to work in a dynamic, hands-on role with a company committed to excellence in water treatment, apply today!

Salary Range

$38,300.00 - $61,300.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.



Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Industrial Machinery Manufacturing

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