Field Service Technician

IQVIA Argentina; Dayton (OH); Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a Field Service Technician to utilize technical skills in a dynamic healthcare environment. This role involves collaborating with healthcare professionals to troubleshoot and repair medical devices, ensuring they function optimally in hospital settings. The position offers a unique opportunity for career advancement, with a clear path to become a Field Service Representative. Ideal candidates will possess a strong technical background and the ability to provide exceptional customer support while traveling nationally to meet client needs. If you're ready to make a difference in patient care, this role is for you!

Qualifications

• 1-2 years of technical experience in a hospital setting preferred.
• Comfortable with basic software programs and Microsoft OS.

Responsibilities

• Assist field service staff with organizing and testing medical devices.
• Conduct routine checks and record data from product tests.

Skills

Technical Experience

Troubleshooting

Repairing Medical Devices

Customer Support

Basic Software Programs

Education

High School Diploma

Technical Certification

Tools

Medical Equipment

Microsoft Operating System

Job description

IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.

Position Description:

Our Field Service Technician position is a unique opportunity to employ your technical experience by collaborating with healthcare professionals and participating in technical initiatives in medical device technology. You will be responsible forassisting Field Service Technicians with replacing parts, troubleshooting, repairing, and updating medical devices in a hospital setting with the support of an on-site team. This is a great opportunity to develop and advance your technicalskills!

Career Advancement Opportunities:

Partnered with one of the top medical device companies in the country. Clear path to FSR.

This is a 100% per diem travel position with the possibility of traveling 3-4 weeks at a time.Work is assignment based.

Responsibilities:

• Assist field service staff with organizing, testing, updating medical devices, installing/configuring hardware, software, and network products

• Manually move and carry medical equipment and un-box medical devices from shipping or storage containers

• Set-up and organization of equipment and workstations

• Conduct routine checks and records data from product tests after installation and configuration

• Assignment-based schedule working per diem

• Travel nationally to support customer needs

• Provide ongoing communication and customer support to on-site hospital staff.

• Provide on-the-job training (OTJ) for new hires.

• Complete other duties at the discretion of management

Requirements:

• Minimum of 1-2 years of technical experience in a hospital setting preferred. Other Field Technician experience in healthcare setting will be considered.

• An active and unrestricted driver license and a personal vehicle for local work related assignments are required for this position. Travel time and mileage are reimbursed.

• Must be comfortable with basic software programs and Microsoft operating system

• Ability to assemble and disassemble equipment and devicesrequired

• Ability to sit and stand for long periods of time and lift up to 50 poundsrequired

• Ability to work an assignment-based schedule with 40+ hours commitment per week when on assignmentrequired

• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status

Preferred Experience:

• Hardware - Replacing Bezels, key pads, buttons, batteries, etc.

• Software - Calibrations, networking, software updates, etc.

• Set-up and organize the equipment and workstations.

• Conduct routine checks and records data from product tests after installation and configuration.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $20 - $22 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.