Field Service Technician

Stanley Black & Decker; Hayward (CA); On-site; USD 55,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

401(k)

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Tool discounts

Job summary

Stanley Black & Decker in Hayward, CA is seeking a Field Service Technician to join the Nelson Stud Welding commercial team as an on-site employee. You will troubleshoot, maintain, modify, and repair the regional rental fleet and customer equipment, and assist customers and sales reps with technical problems.

Ideal candidates have an AA or 6 months to 1 year related experience, the ability to read safety rules and manuals, and the capability to lift up to 50 pounds.

Qualifications

• Associate degree or six months to one year related experience or training.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedures.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.
• Ability to calculate figures such as discounts, interest, and percentages.
• Must be able to frequently lift and/or move up to 50 pounds.

Responsibilities

• Troubleshoot, maintain, modify, and repair the regional rental fleet and field equipment.
• Troubleshoot, maintain, modify, and repair customer equipment.
• Assist customers and sales reps with equipment, accessory, and technical problems.
• Perform in-house demonstrations for customers.
• Weld samples for sales representatives and customers.
• Perform shipping, receiving, and occasional general building maintenance.

Skills

Troubleshooting

Maintenance

Repair

Customer service

Electrical systems

Education

Associate degree

Tools

Stud welding systems

Power sources

Diesel vehicles

Job description

Field Service Technician

Hayward, CA, United States

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.

The Job:

As a Field Service Technician, you'll be part of our Nelson Stud Welding commercial team working as an on-site employee. You'll get to:

• Troubleshoot, maintain, modify, and repair the regional rental fleet, including stud welding systems, power sources, and field diesel vehicles.
• Troubleshoot, maintain, modify, and repair customer equipment.
• Assist customers in person and via the telephone with equipment, accessory, and technical problems.
• Assist sales representatives in person and via the telephone with equipment, accessory, and technical problems.
• Perform in-house demonstrations for customers.
• Weld samples for sales representative and customers.
• Perform as a boiler outage service technician as required.
• Perform cycle counts as directed.
• Perform shipping and receiving responsibilities when required.
• Complete company deliveries to various customer/warehouse locations as needed.
• Occasionally perform general building maintenance.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Associate degree (AA) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, area, circumference, and volume.
• Must be able to frequently lift and/or move up to 50 pounds.

The Details:

You'll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

#LI-Onsite #LI-AT1

The Salary range for this position is $55,100.00 - $88,700.00

This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.

The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.

The successful candidate may be eligible for annual merit increases.

Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley & Decker tool sand other partner programs.

Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley & Decker tool sand other partner programs.

We Don't Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means wo