Field Service Technician

Stanley Black & Decker; United States; On-site; USD 46,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Plan

Employee Stock Purchase Plan

Paid time off

Tuition reimbursement

Discounts on tools

Job summary

Stanley Black & Decker in Charleston, MA is seeking a Field Service Technician to join their Nelson Stud Welding team. You will troubleshoot and repair equipment, assisting customers both in-person and by phone, and performing hands-on demonstrations.

This role requires an Associate degree or equivalent and offers a range of competitive benefits including medical, dental, and life insurance, as well as paid time off.

Qualifications

• AA degree or equivalent from a two-year college or technical school.
• Ability to read and interpret safety and operating documents.
• Able to lift/move up to 50 pounds.

Responsibilities

• Troubleshoot and repair regional rental fleet and customer equipment.
• Assist customers with technical problems via phone and in person.
• Perform in-house demonstrations for customers.

Skills

Learning and growth

Technical problem-solving

Effective communication

Mathematical skills

Education

Associate degree or equivalent

Job description

Field Service Technician

Charleston, MA, United States

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world's most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job

As a Field Service Technician, you'll be part of our Nelson Stud Welding commercial team working as an on-site employee. You'll get to:

• Troubleshoot, maintain, modify, and repair the regional rental fleet, including stud welding systems, power sources, and field diesel vehicles.
• Troubleshoot, maintain, modify, and repair customer equipment.
• Assist customers in person and via the telephone with equipment, accessory, and technical problems.
• Assist sales representatives in person and via the telephone with equipment, accessory, and technical problems.
• Perform in-house demonstrations for customers.
• Weld samples for sales representatives and customers.
• Perform as a boiler outage service technician as required.
• Perform cycle counts as directed.
• Perform shipping and receiving responsibilities when required.
• Complete company deliveries to various customer/warehouse locations as needed.
• Occasionally perform general building maintenance.

The Person

You love to learn and grow and be acknowledged for your valuable contributions. You're not intimidated by innovation. Wouldn't it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Associate degree (AA) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, fractions, area, circumference, and volume.
• Must be able to frequently lift and/or move up to 50 pounds.

The Details

You'll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More

We want our company to be a place you'll want to be - and stay. Being part of our team means you'll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our digital learning portal.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What's more, you'll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We're more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We're visionaries and innovators. As successful as we've been in the past, we have so much further to go. That's where you come in. Join us!

This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

#LI-Onsite #LI-AT1

The Salary range for this position is $45,700.00 - $73,600.00

This is the lowest to highest annual full-time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job-related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.

The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.

The successful candidate may be eligible for annual merit increases.

Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well-being.

Discounts on Stanley Black & Decker tool sand other partner programs.

We Don't Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means