Field Service Technician

Real Estate Education Rocks; Green Bay (WI); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) plan with company match

Paid vacations

Safety allowances

Job summary

Real Estate Education Rocks is seeking a motivated Field Service Technician in Green Bay, Wisconsin. This full-time role involves providing technical support during field visits and remote communication. The ideal candidate must be able to travel frequently and reside within 1 hour of a major airport.

Essential responsibilities include servicing regenerative thermal oxidizers, troubleshooting equipment, and managing repair tasks. Candidates should have an associate degree in a related field with at least one year of experience in industrial equipment service.

Benefits include health insurance, a 401(k) plan, and paid time off.

Qualifications

• One year of experience in servicing industrial equipment.
• Valid driver's license and ability to travel frequently.
• Strong skills in customer relations.

Responsibilities

• Provide service and support on regenerative thermal oxidizers.
• Manage installation, repair and maintenance tasks.
• Troubleshoot and test technical equipment.

Skills

Communication skills

Mechanical aptitude

Electrical schematics

Customer relations

Troubleshooting

Education

Associate degree in electrical or mechanical technology

Tools

Microsoft Office (Excel, Outlook)

Job description

Seeking a motivated and experienced Field Service Technician to join our team. Our technicians provide customers with technical support and services during scheduled field visits and through remote phone and email communication. The chosen candidate will be trained to provide predictive/preventative maintenance and repair of our regenerative thermal oxidizers (RTOs) and other related equipment.

This is a full-time position and does require approximately70% travel. The ideal candidate will reside in the Fox Valley area; however, this position can be based anywhere in the US so long as you live within 1 hour of a major airport.

Essential Responsibilities

• Provide service and support on regenerative thermal oxidizers and related equipment
• Build positive relationships with customers and provide training as needed
• Comprehend customer requirements and make appropriate recommendations/briefings including upgrades and parts
• Manage all on-site installation, repair, maintenance and test tasks including diagnosing errors or technical problems and determining proper solutions
• Troubleshoot, test, repair and service technical equipment
• Understand safety practices and procedures and continually implement them in the workplace or while working remotely, maintaining a low-risk tolerance and high-risk awareness

Minimum Qualifications

• Associate degree in electrical or mechanical technology or related field
• 1 year of electrical or maintenance experience in servicing industrial equipment
• Valid driver’s license
• Able to travel domestically and internationally frequently
• Professional and organized with excellent communication skills
• Exhibit the ability to design, read and understand electrical schematics
• Capable of working independently and with other team members
• Strong computer skills with knowledge in Microsoft Office (Excel, Outlook, mobile tools and applications)
• Able to work flexible hours and adapt to changing work schedules
• Ability to work with and understand electricity, pneumatics, electronics, mechanics, airflows and gas flow, as well as a proven mechanical aptitude
• Exhibit exceptional communication and customer relations skills

Preferred Qualifications

• Knowledge of dryer equipment related to the printing industry or automotive industries

Physical Demands

• Exposure to a variety of different manufacturing and assembly environments
• Frequent exposure to dust, noise and smells
• Employees must be in good general health with good mental focus, agility, balance and vision (includes close vision work, depth perception and peripheral vision)
• Lifting, pulling, pushing, reaching, climbing, kneeling, crawling, hand manipulation and standing for extended amounts of time
• Exposure to all weather and temperature variations

PPE Requirements

• Standard eye protection
• Safety gloves
• Hard hat
• Lanyard
• Safety vests
• Ear protection

Benefits

• Health insurance
• Dental and vision insurance
• 401(k) plan with company match
• Company Paid Life, STD & LTD insurance
• Employee Assistance Program (EAP)
• Paid vacations
• Paid holidays
• PPE allowance

All offers of employment are pending a required pre-employment drug screening and background check.

TANN Corporation is an Equal Opportunity Employer.