Field Service Technician

Flowserve; Georgia; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Flowserve seeks a Mechanical Field Service Technician to repair and install equipment at customer sites, oversee start-up and maintenance, and monitor performance of Flowserve products. This role manages a company tool truck for onsite repairs and travels extensively to support customers globally.

Responsibilities include direct service calls, leading repair cycles, training customers, and maintaining detailed records. Strong pump repair skills and a valid driver’s license are required.

Qualifications

• 5+ years in mechanical field service, especially repairing pumps.
• Ability to read blueprints and engineering drawings.
• Must travel 70% with frequent overnight stays.
• DOT physical with clean driving record.]
• Physical required: lift up to 50 pounds, climb ladders, work outside year-round.

Responsibilities

• Make direct, in-person service calls to customer requests.
• Assess mechanical problems and resolve promptly.
• Lead repair cycles: disassembly, cleaning, inspection, repair, and assembly; install pump seals.
• Travel up to 70% of the time, including overnight stays.
• Train customers on operating Flowserve products.
• Maintain accurate daily reports and time/material records.

Skills

Pumps repair

Driver's license

Read blueprints

Education

High School diploma or GED

Tools

Outlook

Word

Excel

Job description

Role Summary:

The Mechanical Field Service Technician will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers' locations. Flowserve counts on Field Service Techs to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services. This position will maintain and operate a Company tool truck for customer support for onsite repairs.

Responsibilities and Requirements

• Make direct, in-person service calls in response to customer requests.
• Assess mechanical problems and take actions to resolve promptly
• Work side‑by‑side with our customer's personnel, and lead work crews as required. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly, installing mechanical seals, changing seal faces/gaskets/O rings.
• Able to travel, including globally, for extended periods of time if needed.
• Check equipment prior to start‑up and assess start‑up performance
• Train customers in the proper procedures for operating and maintaining Flowserve products
• Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
• Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged Communicate by word and actions Flowserve's values for ethics, safety, and quality.

Qualifications

• Skilled in the repair of Flowserve's large, high‑end, single‑stage and multistage pumps; laser alignment, rigging, and pump seals.
• Experienced in removing and installing pump bases (epoxy grout, including pressure grout)
• Excellent ability to read and interpret blueprints, engineering drawings, and schematics
• Must be able to travel 70% of the time with frequent overnight stays required
• Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year‑round.

Preferred Experience/Skills

• Five or more years of experience in mechanical field of service, specifically repairing pumps
• Must have an active clean driver's license with a good driving record to pass a DOT physical, will drive company tool trucks.
• High School diploma or GED equivalent.
• Capable in Outlook, Word, and Excel

What We Can Offer You At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life you're in.

Our benefits include:

• Competitive Salary
• Medical, Dental & Vision Insurance
• Retirement Planning & Financial Wellness Resources
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Short- and Long-Term Disability
• Parental Leave
• Life, Supplemental Life, Child, Spousal, and AD&D Insurance
• Benefits vary by job, location and/or collective bargaining agreement.