Field Service Technician

Flowserve; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Retirement plan

FSA/HSA

Parental Leave

Job summary

Flowserve is seeking a Mechanical Field Service Technician to repair and install equipment at customer sites, oversee start-up, and monitor performance of Flowserve products.

The role involves operating a company tool truck, traveling globally as needed, training customers, and coordinating with repair centers and sales engineering. Strong pump repair skills and a clean DOT license are required.

Qualifications

• Five or more years of experience in mechanical field of service, specifically repairing pumps.
• Must have an active clean driver’s license with a good driving record to pass a DOT physical.
• High School diploma or GED equivalent.
• Capable in Outlook, Word, and Excel.

Responsibilities

• Make direct, in-person service calls in response to customer requests.
• Assess mechanical problems and take actions to resolve promptly.
• Work side-by-side with our customer’s personnel, and lead work crews as required; oversee repair cycle from disassembly to assembly and seal work.
• Able to travel, including globally, for extended periods of time if needed.
• Check equipment prior to start-up and assess start-up performance.
• Train customers in operating and maintaining Flowserve products.
• Collaborate with Flowserve repair centers, customer service, and sales engineering.
• Maintain records, reports, and time/materials charged; reflect Flowserve values.

Skills

Pump repair

Field service

Blueprints

DOT inspection

Physical stamina

Education

High School diploma or GED

Tools

Outlook

Excel

Job description

Company Overview

Flowserve is a global manufacturer of pumps, valves, seals, and aftermarket services, delivering comprehensive flow control solutions that support essential industries such as energy, clean water, and pharmaceuticals. If you're looking for a culture built on ingenuity, innovation, and excellence, Flowserve offers the opportunity to put your experience in motion. Whether you're an individual contributor or a people leader, you'll find meaningful opportunities for professional growth, competitive rewards, and a workplace grounded in our core values: People, Safety, Integrity, Ownership and Ingenuity. At Flowserve, we're inspired by what we can achieve together—creating extraordinary flow control solutions that strengthen today's world while building tomorrow.

Role Summary

The Mechanical Field Service Technician will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers’ locations. Flowserve counts on Field Service Techs to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services. This position will maintain and operate a Company tool truck for customer support for onsite repairs.

Responsibilities and Requirements

• Make direct, in-person service calls in response to customer requests.
• Assess mechanical problems and take actions to resolve promptly
• Work side-by-side with our customer’s personnel, and lead work crews as required. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly, installing mechanical seals, changing seal faces/gaskets/O rings.
• Able to travel, including globally, for extended periods of time if needed.
• Check equipment prior to start-up and assess start-up performance
• Train customers in the proper procedures for operating and maintaining Flowserve products
• Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering
• Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged Communicate by word and actions Flowserve’s values for ethics, safety, and quality.

Qualifications

• Skilled in the repair of Flowserve’s large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals.
• Experienced in removing and installing pump bases (epoxy grout, including pressure grout)
• Excellent ability to read and interpret blueprints, engineering drawings, and schematics
• Must be able to travel 70% of the time with frequent overnight stays required
• Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.

Preferred Experience/Skills

• Five or more years of experience in mechanical field of service, specifically repairing pumps
• Must have an active clean driver’s license with a good driving record to pass a DOT physical, will drive company tool trucks.
• High School diploma or GED equivalent.
• Capable in Outlook, Word, and Excel

What We Can Offer You At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life you're in. Our benefits include:

• Competitive Salary
• Medical, Dental & Vision Insurance
• Retirement Planning & Financial Wellness Resources
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Short- and Long-Term Disability
• Parental Leave

*Benefits vary by job, location and/or collective bargaining agreement.

EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. Pay Transparency Nondiscrimination Provision

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access flowservecareers.com as result of your disability. You can request a reasonable accommodation by sending an email to [e-mail]. In order to quickly respond to your request, please use the words "Accommodation Request" as your subject line of your email. For more information, read the Accessibility Process.