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Flowserve US Inc. is seeking a Mechanical Field Service Technician to repair and install equipment at customer sites, oversee start-up, perform maintenance, and monitor performance.
You will travel up to 70% (globally at times), work with customer personnel, lead onsite crews, and train customers on operating Flowserve pumps and systems. Strong reading of blueprints and the ability to read mechanical drawings are required.
The Mechanical Field Service Technician will repair and install equipment, oversee start-up, conduct maintenance, and monitor the performance of our products at our customers’ locations. Flowserve counts on Field Service Techs to be an indispensable resource to our customers, creating a lasting competitive advantage for our products and services. This position will maintain and operate a Company tool truck for customer support for onsite repairs.
Make direct, in-person service calls in response to customer requests. Assess mechanical problems and take actions to resolve promptly. Work side-by-side with our customer’s personnel, and lead work crews as required. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly, installing mechanical seals, changing seal faces/gaskets/O rings. Able to travel, including globally, for extended periods of time if needed. Check equipment prior to start-up and assess start-up performance. Train customers in the proper procedures for operating and maintaining Flowserve products. Collaborate effectively with the supporting organizations of Flowserve, including the repair centers, customer service, and sales engineering. Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged. Communicate by word and actions Flowserve’s values for ethics, safety, and quality.
Skilled in the repair of Flowserve’s large, high-end, single-stage and multi-stage pumps; laser alignment, rigging, and pump seals. Experienced in removing and installing pump bases (epoxy grout, including pressure grout). Excellent ability to read and interpret blueprints, engineering drawings, and schematics. Must be able to travel 70% of the time with frequent overnight stays required. Physical activity is required, including frequent lifting up to 50 pounds, ascending/descending ladders and staircases, and climbing and reaching in, under, and around large equipment, often outside year-round.
Five or more years of experience in mechanical field of service, specifically repairing pumps. Must have an active clean driver’s license with a good driving record to pass a DOT physical, will drive company tool trucks. High School diploma or GED equivalent. Capable in Outlook, Word, and Excel.
At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life you're in.
*Benefits vary by job, location and/or collective bargaining agreement.