Field Service Technician

Volvo Group; Fresno (CA); On-site; USD 41,328 - 46,838; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Retirement plans

Professional development opportunities

Job summary

A leading transportation solutions provider is seeking a Field Service Technician in Fresno, CA. This role involves mechanical repairs and servicing heavy equipment. The ideal candidate will have at least 5 years of experience, strong diagnostic skills, and a valid California driver's license. Offering competitive pay and benefits, this position is integral to improving sustainable transport solutions.

Qualifications

• At least 5 years of experience working on construction-related equipment.
• Valid California Driver’s License with a good driving record.
• Frequent travel required.

Responsibilities

• Diagnose, test, and repair heavy equipment and related machinery proficiently.
• Read and interpret blueprints and schematics.
• Provide professional customer service regarding equipment issues.

Skills

Mechanical repairs

Diagnostics

Customer service

Communication

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Field Service Technician

Location: Fresno, CA, US, 93725

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and collaborative teams, then we could be a perfect match.

This position is responsible for mechanical repairs and servicing a full line of heavy equipment products. The technician will perform highly technical maintenance, diagnostics, and troubleshooting on Volvo Construction Equipment machinery, including components such as engines, transmissions, hydraulic systems, and electrical and structural repairs, including welding. Additional duties include providing consistent communication with customers, vendors, and internal/external staff. The technician must demonstrate safe and proper judgment in all tool and equipment use, championing a "Safety First," "Customer Focused," and continuous improvement culture.

Main Tasks / Responsibilities / Authorities:

1. Work safely at all times, adhering to Volvo Construction Equipment safety policies and complying with all company standards and values.
2. Diagnose, test, and repair heavy equipment and related machinery proficiently.
3. Read and interpret blueprints and schematics for Volvo product lines and systems.
4. Complete and submit work orders and warranty claims with detailed descriptions.
5. Provide professional customer service regarding equipment issues and repair options.
6. Confirm equipment functionality after repairs.
7. Offer telephone troubleshooting support to customers as directed.
8. Use and maintain PPE diligently.
9. Work independently or in teams as required.
10. Be flexible to work overtime and occasionally stay overnight.
11. Maintain and secure all tools necessary for work.
12. Perform other duties as assigned.

Required Knowledge and Experience:

• High School diploma or GED.
• At least 5 years of experience working on construction-related equipment.
• Proficiency with Microsoft Office products.
• Valid California Driver’s License with a good driving record.
• Frequent travel required.

Physical Requirements:

• Manual dexterity for operating machinery and computers.
• Prolonged sitting/standing, frequent stooping, bending, crouching, and overhead reaching; occasional climbing.
• Occasional lifting over 50 lbs; frequent lifting up to 30 lbs.
• Work around loud, noisy, dusty environments.
• Proper handling of pneumatic and electric tools.

The base pay ranges from $30.00 to $34.00/hour, with potential bonuses, depending on location, experience, and qualifications. Benefits include medical, dental, vision, paid time off, retirement plans, safety and wellness programs, and professional development opportunities.

Volvo Group is committed to diversity and inclusion. We encourage all qualified applicants to apply, regardless of race, color, religion, sex, sexual orientation, gender identity, or disability. We do not accept applications via mail.

Join Volvo Group and help shape the future of sustainable transportation. Our brands develop solutions for a cleaner, smarter, and more connected world. Be part of a global team dedicated to building a better tomorrow.

Job Category: Maintenance

Organization: Volvo Construction Equipment

Travel Required: No

Requisition ID: 2997

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Our Aspirations:

We are committed to driving sustainable and safe transport solutions, harnessing automation, electromobility, and connectivity. Join us to make a meaningful impact and grow your career in a supportive, innovative environment.

Nearest Major Market: Fresno