Field Service Technician

Volvo Construction Equipment; San Leandro (CA); On-site; USD 55,338 - 65,959; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Generous paid time off

Matching retirement savings plans

Job summary

Volvo Construction Equipment is seeking a skilled technician for mechanical repairs and services on heavy equipment in San Leandro, California. The role requires diagnosing, troubleshooting, and working on various machinery, ensuring excellent customer communication and service.

Qualified candidates should have at least 5 years of experience, a high school diploma or GED, and a valid California driver's license. The position offers a competitive pay range of $40.17 - $47.88/hour plus benefits.

Qualifications

• High School diploma or GED required.
• Minimum of 5 years experience with construction-related equipment.
• Valid California Driver’s License and good driving record.

Responsibilities

• Perform mechanical repairs on heavy equipment.
• Provide customer service and troubleshooting support.
• Complete and submit work orders and warranty claims.

Skills

Mechanical repairs

Customer service

Diagnosing and troubleshooting

Heavy equipment knowledge

Pneumatic and electric tools

Blueprint interpretation

Education

High School diploma or GED

5+ years experience

Valid California Driver’s License

Tools

Diagnostic tools

Electric tools

Pneumatic tools

Job description

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next‑gen technologies and the sharpest collaborative teams, then we could be a perfect match.

This position is responsible for the mechanical repairs and services on a full line of heavy equipment products. The technician will perform highly technical maintenance, diagnoses and troubleshooting on full line of Volvo Construction Equipment machinery and/or related equipment including equipment components such as engines, transmissions, hydraulic systems, computer, electrical and structural repairs including welding. Additional duties include the ability to provide consistent communication with customers, vendors, internal and external staff. Will regularly demonstrate safe and proper judgement and application of all tools and equipment.

Safety & Core Values

• Champion a “Safety First”, “Customer Focused” and “Continuous improvement” culture.
• Enforce and adhere to all company policies, procedures, standards, and values.
• Maintain excellent customer and employee relations.
• Work safely at all times. Adhere to all VCES safety guidelines, policies, and practices.

Main Tasks/Responsibilities

• Knowledge and proficiency in diagnosing, testing and repairing heavy equipment and related machinery.
• Comprehensive understanding and ability to read and interpret blueprints and schematics on Volvo product lines and systems.
• Ability to timely complete and submit work orders and warranty claims with detailed description as directed.
• Provide professional customer service to customers about their equipment problems and or options to fix those problems.
• Responsible for the confirmation of the equipment function after repair.
• Ability to provide telephone support to the customer in order to perform troubleshooting, as directed.
• Will exhibit appropriate diligence of all required Personal Protective Equipment (PPE).
• Capable of working independently or in a team, as directed.
• Must have flexibility to work overtime and occasionally stay overnight to complete assigned task, as needed.
• Must have all tools necessary to perform the required work and must maintain and secure them at all times.
• Performs other duties as directed.

Education / Professional Qualifications

• High School diploma or GED.
• Minimum of 5 years’ experience working on construction related equipment.
• Computer proficiency.
• Possesses a valid California Driver’s License and a good driving record.
• Frequent travel.

Additional Important Requirements

• Manual dexterity required for operating machinery and computers.
• Requires prolonged periods of sitting and/or standing and frequent stooping, bending, crouching and overhead reaching; with occasional climbing of stairs and steps or step‑ladder.
• Requires occasional lifting, pulling, carrying, or pushing objects or materials, over 50lbs; and may frequently lifting, pulling, carrying, or pushing objects or materials, up to 30lbs.
• May occasionally work around loud, noisy and dusty equipment and environment.
• Manual dexterity required for operating machinery and computers.
• Must be able to safely and properly handle pneumatic and electric tools.

At the Volvo Group, we strive for a clear, transparent, and straightforward compensation approach, motivating you to contribute to the company’s growth. For this position, the base pay is set at $40.17 - $47.88/ hour, and where applicable, bonus eligible. The range for this role, as well as final salary offered, is determined by several factors including, but not limited to, geographic location, work‑related knowledge, certifications, skills, education, and experience. In addition to these factors, we believe in pay equity and consider internal equity of our current team members as part of any final offer.

Benefits

• Competitive medical, dental and vision insurance.
• Generous paid time off.
• Competitive matching retirement savings plans.
• Working environment where your safety, health and wellbeing come first.
• Focus on professional and personal development through Volvo Group University.
• Programs that make today’s challenging reality of combining work and personal life easier.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We value your data privacy and therefore do not accept applications via mail.