Field Service and Delivery Technician II - 50% Travel

Chemtek, Inc.; Blanch (NC); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health reimbursement

401(k)

Paid vacation

Paid time off

Holidays

Christmas time off

Company vehicle

Job summary

Chemtek, a family-owned American manufacturer, is seeking a senior Field Service Technician II to lead installations and diagnose equipment problems at customer sites. You will own jobs from arrival through testing and documentation, mentoring less-experienced technicians along the way.

The role requires strong mechanical aptitude, the ability to work independently at industrial sites, and travel up to approximately 50%.

Qualifications

• Five+ years of mechanical experience maintaining and repairing industrial equipment.
• Ability to troubleshoot and diagnose complex equipment problems independently.
• Professional customer-service and communication skills.

Responsibilities

• Lead field installations, ensuring equipment and parts are ready before travel.
• Install storage, pumping, spray, and delivery systems at customer sites.
• Perform preventive maintenance and on-site repairs.
• Troubleshoot pumps, hoses, valves, and basic electrical components.
• Train and mentor junior technicians and support staff.

Skills

Mechanic experience

Troubleshooting

Customer service

Communication skills

Problem solving

Tools

Pumps

Electrical systems

Job description

Lead Installations - Solve Difficult Problems - Mentor Upcoming Techs

Chemtek is a family-owned American manufacturer that has served the asphalt industry for 50 years. Our PavePro products and chemical-delivery systems are used by asphalt producers and paving companies to improve safety, cleanliness, and operating efficiency.

We are looking for an experienced Field Service Technician II who can independently lead installations, diagnose equipment problems, resolve customer issues, and help develop less-experienced technicians.

This is a senior hands-on field position. The successful candidate will be comfortable making decisions at customer locations, communicating with plant management, and taking ownership of a job from arrival through final testing and documentation.

What You’ll Do

• Review installation requirements and confirm that equipment, materials, tools, and parts are ready before traveling.
• Install chemical storage, pumping, spray, and delivery systems at asphalt plants and other customer locations.
• Deliver PavePro chemical products in totes, drums, or concentrate containers.
• Perform scheduled preventive-maintenance inspections and repairs.
• Troubleshoot, diagnose and repair problems involving pumps, hoses, valves, filters, fittings, plumbing, and basic electrical components.
• Modify or adjust equipment when site conditions require practical field solutions.
  
• Handle difficult or escalated service calls with limited supervision.
• Lead customer start-up, equipment orientation, and basic operator training.
• Communicate directly with plant managers, maintenance personnel, contractors, and Chemtek management.
• Identify recurring equipment failures and recommend design or installation improvements.
• Assist in developing standard installation, inspection, and preventive-maintenance procedures.
• Train and mentor Field Service Technician I and local service technicians.
• Support shop personnel with equipment testing and technical questions.
• Maintain complete service records, photographs, parts documentation, and customer recommendations.

What We’re Looking For

• Someone who loves fixing things - Is a natural mechanic wants to learn more about industrial equipment.
• Someone who likes helping people.
• At least 5 years mechanical experience with equipment maintenance, pumps, plumbing, automotive repair, agricultural equipment, or manufacturing.
• Demonstrated ability to troubleshoot equipment independently
• Advanced understanding of electrical systems, wiring, switches, motors, or 12-volt controls is preferred.
• Ability to read equipment drawings, wiring diagrams, or installation instructions.
• Strong judgment and the ability to make practical field decisions.
• Professional customer-service and communication skills.
• Ability to train and support less-experienced technicians.
  
• At least two years of safe driving experience.
• Ability to operate a heavy-duty pickup or service truck and tow a utility trailer.
  
• CDL license is preferred but Not Required.
• Ability to obtain and maintain a DOT Medical Card
• Ability and willingness to travel approximately 50%, including overnight travel.
• Ability to work independently on active industrial sites and follow PPE and site-safety requirements.
  
• Willingness to work outdoors in varying weather conditions.
• Ability to work occasionally on elevated industrial platforms, ladders, and catwalks.
• Provides Own Tools and had ability to use hand tools, power tools, meters, and common diagnostic equipment.

Schedule

• Full-time, hourly position.
• Primarily Monday through Friday.
• Approximately 50% travel, including overnight assignments.
• Some early starts and overtime may be required during the paving season.
• Time not spent traveling will include shop work, equipment testing, local service, training, and installation preparation.
  

Benefits

• Tax Free Health Cost Reimbursement benefit for you and your family.
• 401(k) with company contribution.
• 2 Weeks Paid vacation.
• Paid Sick and Personal Time-Off.
• Paid holidays.
• Eight additional paid days off during Chemtek’s Christmas holiday period.
• Company Vehicle

This is your chance to join a company where your work matters every single day. If you're a safe driver and a hands-on problem solver who takes pride in fixing things right the first time, we want to hear from you.

Check Us Out at on the Web, Instagram, Facebook, and TikTok at PavePro

Chemtek is an equal opportunity employer.