Field Service Technician

Chart Industries, Inc.; Duluth (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Chart Industries is seeking a Field Service Technician to support water treatment equipment at customer sites. You will travel to startups and service calls, train operators on how to operate the equipment, and provide hands-on troubleshooting for mechanical, electrical, or process issues.

Candidates should have 3+ years of field service experience, a high school diploma or GED, and a trade school certification is preferred. Expect up to 75% travel and on-site work when not traveling.

Qualifications

• High School Diploma or GED required.
• Trade school certification preferred.
• Minimum 3 years field service experience, preferably in a water treatment environment.
• Strong mechanical aptitude to identify and resolve system issues; positive customer interaction.
• Experience with electrical controls and instrumentation; PLC knowledge a plus; Excel/Word proficiency.

Responsibilities

• Travel to customer sites for system startups, maintenance and issue resolution; ~75% travel.
• Train customers on equipment operation using O&M manuals.
• Provide on-site technical support for mechanical, electrical or process issues.
• Collaborate with engineering and project management to ensure successful startups.

Skills

Mechanical aptitude

PLC knowledge

Customer communication

Education

High School Diploma or GED

Trade school certification

Tools

Excel

Word

Job description

Ensuring Chart’s Success…

Location: Duluth, GA, United States, 30096
Company: Chart Industries

Ensuring Chart’s Success…

ChartWater™ is a global manufacturer and service provider of engineered solutions for municipal water treatment and industrial process applications. Our portfolio of proven products, processes, and engineering expertise provides customers with single-point responsibility for complete solutions that enable water professional to achieve their objectives with the lowest combination of risk and costs while driving enhanced outcomes for people, communities, and the planet.

What Will You Do?

Travel to customer sites for system startups, media replacement, and system issues that can't be resolved remotely.
Train customers on how to operate equipment, which includes review of O&M manual.
Provide onsite technical support for the purpose of troubleshooting and resolving system issues of a mechanical, electrical or process nature.
Work closely with engineering and project management team members, when appropriate to ensure a successful system start up and/or resolve customer technical issue.
Estimated 75% travel required.
When not on the road, expected to work onsite.

Your Physical Work Environment Will Require…

This position primarily works outdoors, in all types of weather, and in potentially hazardous environments, which may involve exposure to dangerous chemicals. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and ladder climbing all day. The employee must frequently lift and/or move items over 60 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Your Experience Should Be...

High School Diploma or GED equivalent required
A Trade school certification is strongly preferred.
A minimum of 3 years field service-related work experience, preferably in a water treatment environment. Candidates with water treatment, experience should have a working knowledge of drinking and process water treatment systems, membrane systems, filter systems, components, and ancillary equipment.
Successful candidates will need to have a strong mechanical aptitude to identify and resolve system issues Proven ability to address difficult customer interactions in a positive and productive manner;

• Electrical controls and instrumentation competency preferred, PLC knowledge a plus;
• Proficiency with Microsoft Excel and Word;
• Experience commissioning of equipment is preferred.

Our Benefits Package...

Medical, Dental, Vision and other benefits
Chart Industries is an equal employment opportunity (EEO) employer and will not discriminate against any employee or applicants because of his or her race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, disability, veteran status, military status, marital status, genetic information or any other reason prohibited by law. Additionally, it is and shall continue to be our policy to provide promotion and advancement opportunities in a non-discriminatory fashion.
Chart complies with applicable local, state, and federal statutes governing “equal employment opportunity” and nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation and training.