Field Service Technician

STEM Xpert; Detroit (MI); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Mileage reimbursement

Biweekly pay

Dell certification training available

Job summary

A technology services company is seeking a Desktop Support Technician in Detroit, MI. This long-term contract role involves traveling to various locations to repair and troubleshoot computer hardware, including desktops, laptops, and printers. A+ Certification is mandatory, with experience in Dell products and Break/Fix processes as advantageous. Candidates must be professional and ready to handle extensive travel and overtime work. Competitive pay and mileage reimbursement are provided.

Qualifications

• A+ Certification is mandatory.
• Dell Certification is a plus.
• Good experience repairing laptops and desktops is mandatory.
• Experience with Break/Fix troubleshooting is required.

Responsibilities

• Visit customer locations to repair/troubleshoot computers, desktops, laptops, and printers.
• Travel to various business offices and residences using personal vehicle.
• Perform service for Dell products; previous experience is a plus.
• Maintain professionalism in communication and attire.
• Be ready for overtime work and extensive driving responsibilities.

Skills

A+ Certification

Experience with Dell products

Break/Fix experience

Experience with laptops and desktops

Job description

About

Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client’s requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services.

We strongly believe: “If something cannot be measured, it cannot be managed.”

We are an Equal Employment Opportunity Employer M/F/V/D

Recognitions

• 2015 - America’s Fastest Growing Company by Inc.com
• 2015 - SPARK FastTrack Award from Ann Arbor SPARK
• 2015 - Honoree of Diversity Focused Company by Corp! Magazine
• 2014 - America’s Fastest Growing Company by Inc.com
• 2014 - Michigan 50 Companies to Watch
• 2014 – DiSciTech Award in Technology by Corp! Magazine
• 2014 - DiSciTech TECHNOLOGY Company of the year by Corp! Magazine
• 2014 - SPARK FastTrack Award from Ann Arbor SPARK

Specialties

• Enterprise Solutions
• Web Development
• Data Warehousing
• Systems Integration
• IT Security
• Storage Technologies
• Development and Delivery
• Business Intelligence
• Telecommunications
• Consulting and Planning
• Network design, Implementation & Administration

Job Description

Hi, I am Narendra (technical recruiter) always look for potential candidates like you.

Below is the requirement with our direct client. Let me know if you are interested and available for the project.

Job Details

• Title: Desktop Support/Field Service Technician/Computer Driving Technician
• Location: Detroit, MI (We hire for many locations in US)
• Type of Job: Long term Contract/Contract to permanent

Job Role/Duties

• If a driving job to various locations of the customers from the pickup parts location which is the location mentioned in the job.
• Need to visit both business offices and houses to repair/troubleshoot/Break-fix Computer/Desktops/Laptops/Printers.
• You need to use your own car to travel in the job to provide service to the customers.
• You will be working mostly for Dell products – (So previous experience will be Plus).
• You will be traveling in the radius of 50 to 70 miles from the Pickup parts location.
• Need to be very professional at work in the way of speaking and the attire.
• You have to be ready for overtime work and extensive driving (300 miles per week).

Required Skills

• A+ Certification is mandatory (Training/expired status is also accepted.)
• Dell or any product manufacturer certification is a plus.
• Good experience working on Laptops and desktops is mandatory.
• Good experience on Break/Fix is required.

Important Points

• Once the job is offered you have to undergo background check process along with the driving record.
• You need to take the Dell certifications training (Online) and complete the certifications – free.
• You have to be ready for contract agreement with the terms and conditions of the company.
• Pay will be paid biweekly for the hours approved.
• Mileage will be reimbursed – contact me to speak about it.
• You need to plan for your backup vehicle if your car breaks down.

Pay Details & Other Details

• We have standard pay rate and good mileage reimbursement.
• We are looking for commitment technicians who can be an asset to the company.
• It takes 48 hours to get a feedback for every job you apply.
• Mention the best time to call you while you are sending your profile.

Thanks & Regards,
Narendra Varma
Technical Recruiter