Field Service Technician

Purple Drive Technologies; Detroit (MI); On-site; USD 65,000 - 95,000; Full time

Job summary

Purple Drive Technologies is seeking a field service professional to provide on-site support for UPS, PDU, and battery systems across customer locations. The role covers installation, commissioning, and troubleshooting to ensure reliable power infrastructure.

Ideal candidates will have military technical experience or relevant industry experience, strong communication skills, and proficiency with MS Office and service software. Expect travel to customer sites and adherence to safety procedures.

Qualifications

• ASEET/AMEET certification or equivalent technical training preferred.
• 4+ years military technical experience OR 2+ years industry experience.
• Knowledge of electrical/electronic systems and test equipment.
• Strong communication and time-management skills.
• Proficient with Microsoft Office and service software.

Responsibilities

• Install, commission, troubleshoot, and maintain UPS, PDU, power products, and battery systems (2-120 KVA).
• Provide on-site and remote customer support.
• Perform preventive and emergency maintenance.
• Complete service reports, inventory tracking, and administrative documentation.
• Follow safety procedures and meet customer response-time requirements.

Skills

Strong communication

Time-management

Electrical/electronic systems

Test equipment

Education

ASEET/AMEET certification or equivalent training

Tools

Microsoft Office

Service software

Job description

Join a $10B+ global technology leader in critical digital infrastructure, supporting the systems that power data centers, telecommunications, industrial facilities, and other essential operations worldwide. With a global presence across nearly 70 countries, the organization is at the forefront of delivering innovative infrastructure solutions that keep the connected world running.

This is an opportunity to work with a highly respected, global organization where innovation, operational excellence, continuous improvement, and customer focus are central to the culture.

Role Summary:

Provide field service, maintenance, troubleshooting, and break-fix support for small to medium UPS, PDU, and battery systems in customer locations.

Key Responsibilities:

• Install, commission, troubleshoot, and maintain UPS, PDU, power products, and battery systems (2-120 KVA).
• Provide on-site and remote customer support.
• Perform preventive and emergency maintenance.
• Complete service reports, inventory tracking, and administrative documentation.
• Follow safety procedures and meet customer response-time requirements.

Requirements:

• ASEET/AMEET certification or equivalent technical training preferred.
• 4+ years military technical experience OR 2+ years industry experience.
• Knowledge of electrical/electronic systems and test equipment.
• Strong communication and time-management skills.
• Proficient with Microsoft Office and service software.