Field Service Technician

Purple Drive Technologies; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Purple Drive Technologies is seeking a field service technician to provide on-site and remote support for UPS, PDU, and battery systems (2-120 KVA). You will install, commission, troubleshoot, and maintain equipment at customer locations while following safety procedures and meeting response-time targets.

The role requires strong communication and time-management skills, plus 4+ years of military technical experience or 2+ years in the industry, and certification such as ASEET/AMEET or

Qualifications

• ASEET/AMEET certification or equivalent training required or preferred.
• 4+ years military technical experience OR 2+ years industry experience.
• Knowledge of electrical/electronic systems and test equipment.
• Strong communication and time-management skills.
• Proficient with Microsoft Office and service software.

Responsibilities

• Install, commission, troubleshoot, and maintain UPS, PDU, power products, and battery systems (2-120 KVA).
• Provide on-site and remote customer support.
• Perform preventive and emergency maintenance.
• Complete service reports, inventory tracking, and administrative documentation.
• Follow safety procedures and meet customer response-time requirements.

Skills

Communication skills

Time management

Electrical/electronic systems

Troubleshooting

Customer service

Education

ASEET/AMEET certification or equivalent training

Tools

Microsoft Office

Service software

Test equipment

Job description

Join a $10B+ global technology leader in critical digital infrastructure, supporting the systems that power data centers, telecommunications, industrial facilities, and other essential operations worldwide. With a global presence across nearly 70 countries, the organization is at the forefront of delivering innovative infrastructure solutions that keep the connected world running.

This is an opportunity to work with a highly respected, global organization where innovation, operational excellence, continuous improvement, and customer focus are central to the culture.

Role Summary:

Provide field service, maintenance, troubleshooting, and break-fix support for small to medium UPS, PDU, and battery systems in customer locations.

Key Responsibilities:

• Install, commission, troubleshoot, and maintain UPS, PDU, power products, and battery systems (2-120 KVA).
• Provide on-site and remote customer support.
• Perform preventive and emergency maintenance.
• Complete service reports, inventory tracking, and administrative documentation.
• Follow safety procedures and meet customer response-time requirements.

Requirements:

• ASEET/AMEET certification or equivalent technical training preferred.
• 4+ years military technical experience OR 2+ years industry experience.
• Knowledge of electrical/electronic systems and test equipment.
• Strong communication and time-management skills.
• Proficient with Microsoft Office and service software.