Field Service Technician

Staff Financial Group; De Soto (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading staffing firm is looking for a Field Service Technician to provide electromechanical repair and packaging production line support for customers. This role involves installing and maintaining automated packaging equipment, managing a customer base, and resolving process issues to ensure satisfaction. Key qualifications include an associates degree, strong mechanical aptitude, and proficiency in Microsoft Office. The position may require travel throughout the US and some international work.

Qualifications

• Associates degree required.
• Well-developed mechanical aptitude needed.
• Team player and self-starter qualities are essential.
• Strong troubleshooting, communication, and documentation skills required.
• Working knowledge of Microsoft Office applications is necessary.

Responsibilities

• Install and maintain automated packaging equipment.
• Manage territory customer base effectively.
• Resolve process issues and ensure customer satisfaction.
• Daily interaction with department management.
• File weekly service and expense reports.
• Proctor technical training classes.

Skills

Mechanical aptitude

Troubleshooting

Communication skills

Documentation skills

Team player

Self-starter

Education

Associates degree

Tools

Microsoft Office applications

Job description

Job Summary

Field Service Technician - Main job function; provide electromechanical repair and packaging production line support for all customers internal and external. Interact and communicate with customers at the plant level. The position is regionally based and dispatched as needed throughout the US. Some international work may be required.

Essential Functions

• Install and maintain automated packaging equipment
• Manage territory customer base
• Resolve process issues and ensure customer satisfaction
• Interact with department management daily
• File weekly service and expense reports
• Proctor technical training classes
• All other duties as assigned

Job Qualifications

Required

• Associates degree
• Well-developed mechanical aptitude
• Team player and self-starter
• Troubleshooting, communication, and documentation skills
• Working knowledge of Microsoft Office applications (Word, Excel, etc.)
• Open to future relocation possibilities
• Clean driving record