Field Service Technician

MasterTech; Cincinnati (OH); On-site; USD 41,000 - 63,000; Full time

Benefits offered by this job

Paid Time Off, Sick Time and Vacation

Matching 401(k)

Company credit card

Job summary

MasterTech in Cincinnati, OH is seeking Field Service Technicians with Sheetfed, Komori, Heidelberg, or related experience on label and printing production equipment. The role requires extensive travel to customer locations across the United States.

You will install, maintain, diagnose, and repair mechanical and electrical systems, document issues, and provide excellent customer service while coordinating with clients and internal teams.

Qualifications

• Experience in industrial, manufacturing, and/or mechanical maintenance.
• Printing or related packaging experience in PrePress and/or PostPress machinery.
• Experience with electrical systems; AC & DC and three-phase wiring.
• Servicing electrical, hydraulic, pneumatic, and mechanical systems.
• Excellent customer service and communication.
• Strong problem solving, troubleshooting, and documentation.

Responsibilities

• On-site installation and support of mechanical and electrical components.
• Maintenance, diagnostics, repair, and documentation of machinery.

Skills

Industrial maintenance

Sheetfed printing

PrePress machinery

PostPress machinery

Electrical systems

Troubleshooting

Customer service

Documentation

Job description

Cincinnati, United States

MasterTech is on the search for Industrial Technicians with Sheetfed, Komori, Heidelberg, or related -experience onlabel and printing production equipment based out of Cincinnati OH, requiring extensive travel to customer locations. Other locations will be considered; Nashville, Louisville, Columbus, Cleveland, etc.

Compensation:

• $30.00 - $46.00/hour
  
• Paid Time Off, Sick Time and Vacation
  
• Matching 401(k) etc.
  
• Company credit card
  

Shift:

• Day shift, Monday to Friday with ample overtime + occasional on-call.
  

Field Service Techs will be responsible for the on-site installation and support of mechanical and electrical components and systems, ensuring the machinery is properly installed and operational.

Detail-oriented FieldService Techs are responsible for the on-site maintenance, diagnostics, and repair of machinery along with reporting issues and completing documentation.

Key Qualifications:

• Experience in industrial, manufacturing, and/or any kind of mechanical maintenance is preferred.
  
• Previous Printing or Related packaging experience in PrePress and/or PostPress machinery
  
• Experience with electrical systems is a definite asset; AC & DC as well as three-phase wiring.
  
• Basic to advanced level experience servicing electrical, hydraulic, pneumatic, and mechanical systems.
  
• Excellent customer service skills and communication.
  
• Exceptional problem solving, troubleshooting, diagnosis and documentation.