Field Service Technician

BluePrint Automation Inc.; Chesterfield (MO); On-site; USD 44,000 - 55,000; Full time

Job summary

Blueprint Automation is hiring a Field Service Technician based in South Chesterfield, VA. This full-time role requires extensive travel to customer sites, including overnight trips, with opportunities to work overtime to meet client needs.

Responsibilities include installation support, technical problem resolution, and customer education on equipment operation and maintenance. A high school diploma and PLC/servo experience are required, along with a valid driver’s license.

Qualifications

• Minimum of a high school diploma (or equivalent) with 2 years of field service experience.
• Strong mechanical and electrical troubleshooting abilities.
• PLC/servo experience required; vision-guided robotics desirable.
• Must be able to travel domestically and internationally on short notice.
• Valid driver’s license and good communication skills.

Responsibilities

• Direct and assist customers during installation of our machines at the site.
• Troubleshoot and resolve technical problems and answer customer queries.
• Educate customers on operation and maintenance of equipment.
• Perform maintenance, preventive, and after-sale service activities.
• Modify PLC programs, HMI screens, and multi-axis robots when needed.
• Travel to customer sites to troubleshoot packaging equipment.

Skills

Mechanical troubleshooting

Electrical troubleshooting

PLC/servo experience

Vision-guided robots

Motion control

Customer service

Communication skills

Ability to travel

Driver's license

Professional presentation

Education

High school diploma or equivalent

Tools

Allen Bradley PLCs

ABB Flex Picker Robots

Fanuc Robots

Schneider PLCs

Cognex Vision

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Service Technician

Full-time Regular South Chesterfield, VA, US

4 days ago Requisition ID: 1181

Salary Range: $32.00 To $40.00 Hourly

Company Overview:

At Blueprint Automation, we design, develop and manufacture case packers and tray packing solutions for flexible and other tough-to-handle packages such as doypacks, pillow bags, and four-sided sealed bags. Built for around-the-clock operation, these solutions have a worldwide reputation for their quick change-over, flexibility, speed, and comprehensive design. Our Integrated state-of-the-art technologies include gravity, pick and place, wrap-around, and vision-guided robotics.

We are absolutely passionate about innovation. It adds the fun and inspiration to our work that people need to excel. Our customers stimulate innovation by developing new needs, and we are on a never-ending quest to find a better, simpler way. BPA has no innovation budget. Innovation is what we are.

Position:

We are looking for a Field Service Technician based out of our South Chesterfield, VA location. The position requires 100% travel including day trips, overnight trips, and trips lasting more than a week, often with little notice. In order to fully service our customers, Service Technicians may be required to work overtime and may be required to workday, evening, or night shifts, based on customer requirements.

Duties include but are not limited to:

• Direct and Assist customer personnel in the installation of our machines at the customer site.
• Resolve technical problems and answer customers' queries.
• Educate customers on the operation and maintenance of equipment.
• Recommend the purchase of services or spare parts to customers.
• Perform maintenance, prevention, and after-sale service.
• Document activities in daily reports.
• Modify PLC programs, HMI screens, and multi-axis robots.
• Repair or modify various networks and safety circuits.
• Configure and prepare new equipment for initial start-up.
• Travel to customer sites to troubleshoot various packaging equipment.
• Recommend ideas or changes to machines that will make them more reliable and efficient.
• Perform other duties as assigned.

Education/Experience & Qualifications:

• Minimum of a high school diploma (or equivalent) and 2 years of experience as a field service technician. However, a combination of experience and/or education will be taken into consideration.
• Highly developed Mechanical and Electrical troubleshooting skills.
• PLC/servo experience required.
• Vision-guided robot experience is desirable.
• Motion control experience is required.
• Strong customer service oriented.
• Ability to travel domestically and internationally with minimal notice.
• Potential to be a motivator/leader.
• Professional communication, attitude, and image.
• Good verbal and written presentation - organized - good planner, good interpersonal skills.
• A valid Driver’s license is required.
• Must possess knowledge of Allen Bradley PLCs, ABB Flex Picker Robots, Fanuc Robots, Schneider PLCs, Motion Control, Fanuc Pick Tool, and Cognex Vision.
• Must possess a strong mechanical and electrical understanding of industrial machinery.
• Intermediate knowledge of Microsoft Office suite is required.
• Required to use skills requiring motor coordination with finger dexterity, e.g., keyboarding, machine operation, use of hand and power tools in various crafts or trades for most of a work day.

Requirements: Ability to push, pull and lift 50 pounds. Ability to kneel, crouch and stoop. Ability to reach above and below the shoulders. Ability to use hands and fingers to grasp, twist and pull. Ability to climb a ladder and work above ground. Walking and stair climbing.

At this time, BPA will not sponsor a new applicant for employment authorization for this position.

BPA prides itself on the quality of its employees and as such, candidates who receive an employment offer will be required to pass a drug screen and background check successfully.

BPA offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. In addition, we offer a robust benefits package including a majority employer-paid employee health, dental, vision, life, and disability; 20 days' PTO during the first year of employment, as well as 401(k) with a 6% match.

BPA is an Equal Opportunity Employer, Minorities/Females/Disabled/Veterans.

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