Field Service Technician

GARS Inc; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to enhance their team in Charlotte. This role involves on-site installation, repair, and maintenance of HVAC and commercial kitchen equipment, ensuring client satisfaction through superior service. Ideal candidates will have a strong mechanical aptitude, excellent communication skills, and a proven track record in the field. Join a family-oriented company that values its employees and offers competitive benefits, including paid time off and comprehensive insurance packages. If you're looking for a stable career with a supportive work environment, this opportunity is perfect for you.

Benefits

Paid Time Off

Paid Holidays

401(k) with Company Match

Medical Insurance

Dental Insurance

Vision Insurance

Company Paid Life Insurance

Long and Short-Term Disability Insurance

Overtime Pay

Qualifications

• 2-5 years of experience in repairing and maintaining commercial kitchen equipment.
• Relevant certifications such as EPA 608 or CFESA preferred.

Responsibilities

• Diagnose, repair, and maintain commercial kitchen equipment and HVAC systems.
• Oversee network services and troubleshoot issues for clients.

Skills

Communication Skills

Problem-Solving Skills

Mechanical Aptitude

Education

High School Diploma or GED

Bachelor's Degree or Certification

Tools

Microsoft Office

Job description

Are you looking for a stable career with a family vibe and a family work environment? Georgia Air and Refrigeration Services (GARS) is looking for a Field Service Technician to join our team. The Field Service Technician will be based out of our Charlotte, North Carolina office and is responsible for providing on-site client installation, repairs, and maintenance of their HVAC, Refrigeration, and cooking equipment.

The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

About Georgia Air and Refrigeration Services (GARS):

We are an excellent-oriented company that proudly serves Georgia, the Carolinas, and Florida area with over 30 years of combined experience. Our family-owned and operated business provides exceptional quality in the commercial/industrial HVAC, Refrigeration, and Commercial Kitchen Equipment repairs, installation, and maintenance.

Competitive Benefits:

Paid Time Off, Paid Holidays, 401(k) with Company Match, Medical, Dental, Vision, Company Paid Life Insurance, Company-Paid Long and Short-Term Disability Insurance, Overtime pay as required.

Responsibilities:

• Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, walk-in coolers/freezers, dish machines, fryers, mixers, tilt skillets, and HVAC systems.
• Support the client: Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
• Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas-related issues with commercial kitchen equipment.

Requirements:

• High school diploma or GED required; bachelor's degree or certification preferred.
• Experience: a minimum of 2-5 years in repairing and maintaining commercial kitchen equipment.
• Ability to build strong relationships with the customer and display excellent communication skills.
• Ability to manage your workflow in a timely and consistent manner.
• Ability to lift up to 55 pounds.
• Problem-solving skills and mechanical aptitude.
• Preferred relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Associate) in gas, electrical, steam, refrigeration, or electrical.
• Must have a valid driver's license with a clean driving record as outlined in our company policy.
• Must be able to pass a satisfactory background and drug screening.
• Computer skills including Microsoft Office.
• Knowledgeable about all safety requirements.

Georgia Air and Refrigeration Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.