Field Service Technician

Milacron Marketing; North Carolina; On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Technician to join their Aftermarket Service Team in North Carolina. This role offers a unique opportunity to work with cutting-edge plastic injection and extrusion equipment, providing installation, maintenance, and repair services. With a commitment to excellence and customer satisfaction, the technician will troubleshoot complex mechanical, hydraulic, and electrical systems while ensuring optimal performance. The position requires extensive travel, providing a chance to engage with clients and enhance service delivery. Join a company that values innovation and offers a competitive sign-on bonus along with comprehensive benefits.

Benefits

Company phone

Company vehicle

Per diem pay

Credit card provided

Qualifications

• 2+ years of service/maintenance experience with mechanics, hydraulics, and electrical components.
• Ability to read mechanical blueprints and electrical schematics.

Responsibilities

• Troubleshoot and repair plastic injection/extrusion equipment.
• Perform scheduled preventative maintenance activities on equipment.
• Install software programs to manufactured machines.

Skills

Mechanical troubleshooting

Hydraulic systems

Electrical components

Customer service

Preventative maintenance

Blueprint reading

Education

Relevant associate's degree

Tools

Industry 4.0 applications

Automation Studio

Concur

ADP

Salesforce

Job description

Shift 1 (United States of America)

$3000 sign-on bonus; 100% travel, occasional overnights during the week, home on the weekends! Company phone, vehicle, per diem pay, and credit card provided.

Position Summary:

Milacron is looking for a Field Service Technician to join our team in Charlotte, NC and surrounding areas. As a Field Service Technician, you will be responsible for providing quality installation, maintenance, and repair of plastic injection/extrusion equipment. Breakdowns will require troubleshooting of mechanical, hydraulic, and electrical components and circuits.

Work You'll Do:

• Troubleshoot and repair plastic injection/extrusion equipment using online/offline applications (Industry 4.0 and Automation Studio)

• Perform scheduled preventative maintenance activities on equipment

• Effectively interface with customers in repairing equipment as needed

• Evaluate and make recommendations regarding required repairs

• Install computer software programs to manufactured machines

• Utilize administrative tools to book and expense travel, track time and attendance, and track customer requests (Concur, ADP, Salesforce)

• Properly fill out start up sheets, calibration certificates, and preventative maintenance documents

Team:

The Field Service Technician will join the Aftermarket Service Team, reporting directly to the Service Business Manager.

Basic Qualifications:

• Relevant associate's degree or combination of equivalent training and experience.

• 2+ years of service/maintenance experience working with mechanics, hydraulics, and electrical components

• Willingness to travel up to 100% of the time and work overtime as necessary

• Ability to read mechanical blueprints and electrical schematics

• Possession of an active driver's license that is free of any restrictions related to driving offenses, based on initial and annual driver MVR reviews as defined by our fleet policy

Preferred Qualifications:

• Experience working with plastic injection/extrusion equipment or similar types of machine tool

#LI-CT1 #LI-Remote

Who we are:

Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ("MRO") supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems.

EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.