Field Service Tech — Water Utility & Emergency Repairs

Grid One Solutions; Rockingham (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health Insurance from day one

Retirement Plan after 1 year

Employee Assistance Program

Life Insurance

Disability Insurance

Vacation after 1 year

Paid Holidays after 90 days

Job summary

Asplundh Tree Expert, LLC seeks a Field Technician for full-time, non-exempt work. Primary duties include terminating and restoring water service, installing theft deterrents, and ensuring accurate account info before restoration. You must meet minimum qualifications and thrive in a team environment.

Role emphasizes safety, customer service, and compliance with regulations. Strong communication and outdoor work readiness are essential; union membership is required.

Qualifications

• Must be 18 years of age or older.
• Knowledge of Meter Reading or related field experience.
• Ability to comprehend handheld technology; i.e. Mobile Phones, GPS, PDA’s, and Digital Cameras.
• Strong interest in the construction process; preference toward HVAC, Electrical, Plumbing, Gas Lines, Mechanical Trades, Skilled Laborer Trades, Auto Mechanic Skills, Carpentry, and Telecommunications.
• Self-motivated with the ability to work with little supervision.
• Good verbal and written communication skills.
• Strong organizational skills and ability to multi-task.
• Willing to work outdoors in all weather conditions applicable.
• Must be willing to join the union and pay union dues.

Responsibilities

• Terminate and restore water service.
• Install theft deterrent devices upon termination.
• Obtain and provide updated account information prior to restoration of service.
• Perform emergency restorations as required.
• All work performed per PUC Chapter 56 regulations.
• Prepare and deliver 72-hour and 48-hour notices of intent to terminate water service for non-payment.
• Work to standards within time frames set by Field Supervisor and Project Manager.
• Commit to customer service and respond to needs of internal and external customers.
• Complete all work in an organized, timely manner per standard practice.
• Identify and report hazardous working conditions to management.
• Set priorities and work with scheduled time requirements.
• Perform other duties as assigned and adhere to company policies and safety practices.

Skills

Meter Reading

Handheld Tech

Customer Service

Communication

Education

High School Diploma or equivalent

Tools

Mobile Phones

GPS

PDA

Digital Cameras

Job description

Asplundh Tree Expert, LLC seeks a Field Technician for full-time, non-exempt work. Primary duties include terminating and restoring water service, installing theft deterrents, and ensuring accurate account info before restoration. You must meet minimum qualifications and thrive in a team environment.

Role emphasizes safety, customer service, and compliance with regulations. Strong communication and outdoor work readiness are essential; union membership is required.