Field Service Tech: Warewashing Equipment & Support (Phoenix)

Ecolab; Gilbert (AZ); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Pension plans

Vacation (12 days)

Employee stock purchase plans

Job summary

Ecolab is seeking a Field Service Technician to join our team in the Phoenix, AZ market. This field-based role delivers high-quality service, installations, maintenance, and issue resolution across Institutional business segments, supporting multiple locations in the Phoenix area.

You will drive safety, maintain equipment, and build strong customer relationships with sales and service teams. The role includes a company vehicle, on-the-job training, and a benefits package starting Day 1.

Qualifications

• High School Diploma or equivalent.
• 2 years of service-related experience, such as maintaining, troubleshooting, and installing equipment.
• Current and valid Driver’s License with no restrictions.
• No Immigration Sponsorship available for this position.
• Availability to work overnight shifts and provide emergency call assistance which may occur at night, on weekends and over holidays.

Responsibilities

• Provide service-intensive support to customers across the market, including aligned and centralized customers.
• Install, repair, and perform preventive maintenance on warewashing, laundry, dispensing equipment, and related systems.
• Complete emergency service requests, equipment changeouts, and other planned and unplanned work orders reliably and efficiently.
• Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards.
• Manage equipment, parts, and inventory to maintain a fully stocked vehicle, maximize effectiveness, and support first-time fix performance.
• Complete accurate and timely documentation for all work performed.
• Communicate Ecolab’s total value to customers and strengthen customer relationships.
• Partner with sales, distribution, and service teams to improve responsiveness, reduce friction, and deliver a consistent customer experience.

Education

High School Diploma or equivalent

Associate’s degree or other advanced education or certifications

Job description

Ecolab is seeking a Field Service Technician to join our team in the Phoenix, AZ market. This field-based role delivers high-quality service, installations, maintenance, and issue resolution across Institutional business segments, supporting multiple locations in the Phoenix area.

You will drive safety, maintain equipment, and build strong customer relationships with sales and service teams. The role includes a company vehicle, on-the-job training, and a benefits package starting Day 1.