Field Service Tech - Southern California

Matsuura Machinery USA, Inc.; California; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Employer-paid medical and dental

Vision coverage

401(k) with company match

Life Insurance

Long-Term Disability

Paid time off and holidays

Short-term disability options

Job summary

Matsuura Machinery USA, Inc. is the U.S. importer and North American subsidiary of Matsuura Machinery Corporation, a global leader in precision CNC machining since 1935.

We seek a CNC Field Service Engineer to travel to customer sites, install, troubleshoot, maintain, and repair high‑speed CNC machines, and train distributors and customers with elite expertise. You'll read technical documents, work with premium technology, and stay current on industry trends while supporting customers across

Qualifications

• 3 to 5 years of hands-on mechanical/electrical repair and maintenance with CNC machines.
• Strong ability to read blueprints, drawings, and schematics.
• FANUC experience is required; knowledge of Yaskawa/Siemens is a plus.
• Two-year technical degree in electrical engineering or robotics is preferred.
• Excellent verbal, written, and presentation skills and travel willingness.

Responsibilities

• Travel to customer facilities to install, troubleshoot, maintain, and repair machines.
• Provide elite-level training to distributors and customers; remote support via phone and email.
• Analyze technical documents and manuals to resolve complex issues beyond standard knowledge.
• Document repairs and feedback; author technical bulletins and manuals.
• Maintain expert understanding of CNC tool industry and product lines.

Skills

Analytical skills

Communication skills

Willingness to travel

Problem solving

Education

Two-year technical degree

Tools

FANUC controls

Yaskawa knowledge

Siemens knowledge

Job description

CNC Field Service Engineer

About Matsuura Machinery USA, Inc. is the exclusive U.S. importer and North American subsidiary of Matsuura Machinery Corporation of Japan, a global leader in precision CNC machine tools since 1935. Based in St. Paul, Minnesota, we support customers across North America with advanced machining technology, applications expertise, and responsive service, serving industries such as aerospace, medical, automotive, and energy.

Position Type: Full-Time

Ready to work with the gold standard of high‑precision engineering? At Matsuura Machinery USA, we don’t just build machines; we power the industries that shape the world. From aerospace and medical devices to automotive and energy, our high‑speed, high‑precision CNC machining centers are the global benchmark for excellence. As our CNC Field Service Engineer, you won’t just fix machines—you will be the elite technical expert our distributors and customers rely on when they need next‑level troubleshooting. If you love solving complex mechanical and electrical puzzles, traveling to new facilities, and working with premium, cutting‑edge technology, your next career move starts here.

Benefits

• 100% Employer‑Paid Medical: We cover 100% of the employee medical premium.
• Full Health Coverage: Comprehensive Dental and Vision plans.
• Financial Security: 401(k) with a robust company match, plus company‑paid Life Insurance and Long‑Term Disability.
• Work‑Life Balance: Generous Paid Time Off (PTO) and paid holidays.
• Peace of Mind: Voluntary short‑term disability options.

What You’ll Do (The Day‑to‑Day)

• Be the Hero on the Ground: Travel to customer facilities to install, troubleshoot, maintain, and repair Matsuura machines and controls.
• Share Your Expertise: Provide elite‑level training to distributors and customers, and offer remote support via phone and email.
• Solve the Hard Stuff: Dig into technical documents, manuals, and vendor resources to crack complex technical challenges beyond standard distributor knowledge.
• Document and Improve: Keep detailed records of repairs and feedback to share with management and customers, and author technical bulletins and repair manuals.
• Stay Ahead of the Curve: Maintain an expert‑level understanding of the CNC machine tool industry and Matsuura’s innovative product line.

What You Bring To The Table

• 3 to 5 years of hands‑on experience in mechanical/electrical repair, maintenance, and programming with a CNC machine tool builder or distributor.
• Strong analytical skills with the ability to easily read and interpret blueprints, drawings, and schematics.
• FANUC experience is required. Other knowledge of Yaskawa and/or Siemens is a major plus.
• A 2‑year technical degree (ideally in electrical engineering or robotics) is highly preferred.
• Excellent verbal, written, and presentation skills.
• Ability to meet the physical requirements of the job, willingness to travel consistently, and the ability to pass a standard criminal background check.

Apply Today!

If you are a sharp, driven technician ready to elevate your career with a global manufacturing leader, we want to hear from you. Apply now to join the Matsuura Machinery USA team!